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5 replies

furkanzararsiz
Participant
December 11, 2023

I guess you are using the 2024 version, you need to install Adobe Illustrator 2023 version.

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Lukas Engqvist
Community Expert
Lukas EngqvistCommunity Expert
Community Expert
September 3, 2023

Do you have administrator rights to your computer?

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Jlily98
Inspiring
August 23, 2023

Help! Lost Common Folder content - Adobe Support Community - 9659267

 

Looks like this person had a similar problem... I think I would try reinstalling and using the Adobe Creative Cloud Cleaner tool

 

 

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Doug A Roberts
Community Expert
Doug A RobertsCommunity Expert
Community Expert
August 23, 2023

Just a guess, but presumably the C:\Program Files\Common Files\Adobe folder. Do you have such a folder?

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NedalShaham
NedalShahamAuthor
Participant
August 23, 2023

no i don' t have !!!

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