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Participant
August 17, 2026
Question

Freeform Gradient Disappearing

  • August 17, 2026
  • 6 replies
  • 53 views

I’m having a recurring bug in Illustrator. When I create a freeform gradient, at some point no matter what I do the gradient doesn’t actually fill the shape. I fill in color stops, but the shape still appears white. This recently happened to a shape I had previously successfully filled with a freeform gradient--I clicked on a color stop to change it, and the whole thing turned white and now will not fill. Does anyone have any suggestions as to what I could try? 

Here’s some info: 

  • Macbook Pro, macOS Tahoe v. 26.5.2
  • Illustrator 2026 30.7
  • Color Space: RGB
  • I’ve toggled CPU/GPU on and off, no improvement
  • Quit Illustrator, reopened
  • Turned computer on and off 
  • Checked to make sure opacity and spread were working

I’m attaching some screen recordings of what happens. Please let me know if you need more info! Would love to get to the bottom of this, it’s very frustrating. 

    6 replies

    Participant
    August 21, 2026

    That sounds like a recurring Illustrator issue rather than something you’re doing wrong. Since you’ve already restarted everything and tested CPU/GPU, I’d try saving the file locally as a copy and reopening it. Interestingly, another recent Illustrator user reported the same Freeform Gradient disappearing issue and said this fixed it.

    I’d also check the Appearance panel to make sure the correct Fill is targeted and the gradient stops haven’t somehow ended up at 0% opacity. Freeform Gradients only work on fills.

    If it keeps happening in a fresh local document too, I’d report it as a 30.7 bug with your screen recording. It seems worth investigating given the similar recent reports. stickmanhook.com.br could also be useful as a separate reference while troubleshooting.

    graphics_4075
    Inspiring
    August 17, 2026

    Save a copy of the file locally, open it and see if the problem still persists.

     

     

    Cheers
    Participant
    August 18, 2026

    Thank you! I’ll give this a try.

    Harshika Verma
    Community Manager
    Community Manager
    August 20, 2026

    Hi Bailey5E92,

    Thank you for reaching out and trying the suggestions shared by our experts. Let us know if your issue is resolved. If not, would you mind letting us know whether this is happening with all files or just a specific file? Please try the same on a new file and share the results with us.


    We will be happy to help you further.


    Thanks,

    Harshika

    Bill Silbert
    Community Expert
    Community Expert
    August 17, 2026

    Just to eliminate the possibility of program-wide corruption as the cause try resetting your Illustrator preferences. This will restore the program to its defaults. Hopefully, it will stop this color problem’s reoccurrence.

    To reset preferences on a Macintosh:

    The User Library folder in which Illustrator’s preferences are stored is hidden by default on most Macintoshes. To access it make sure that Illustrator is closed and click on the desktop to launch a Finder Window (Command-N).With this window in column view follow the path User>Home folder (it’s the folder with an icon that looks like a house—it may have the user’s name rather than “Home”) and click on the Home folder. With the Option Key pressed choose Library from the Finder Go Menu. “Library” will now appear within the Home folder. Within the Library folder find the folder called Preferences and within it find the folder called “Adobe Illustrator <Version #> Settings” (earlier versions of Illustrator might just say “Adobe Illustrator”) and the file called “com.adobe.Illustrator.plist” and delete both that folder and that file. When Illustrator is next launched it will create new preference files and the program will be restored to its defaults.

    The advantage of manually deleting preference files in this manner is that after you’ve reset up the program (make sure that no document window is open) to your liking, you can create copies of your personalized “mint” preference files (make sure that you quit the program before copying them—that finalizes your customization) and use them in the future to replace any corrupt versions you may need to delete.

    Participant
    August 17, 2026

    Thank you so much, Bill. I actually did try this before (maybe a month ago?) and it did work, but of course now the problem has re-occurred. It’s good to know that there is a way to reset everything, but I would like to try and get to the root of why the issue is happening in the first place. Do you have any thoughts? 

     

    Appreciate your time very much.