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silke schwarm
Participant
May 23, 2022
Answered

Gude log / Illustrator

  • May 23, 2022
  • 35 replies
  • 65485 views

Hello,

since the last Illustrator update three days ago, my computer (Windows 10) creates a gude-log file in the same folder every time I open an Illustrator file. Is anyone else experiencing this and is there a solution? Thanks.

    Correct answer Anshul_Saini

    Hi All,

     

    I wanted to provide an update regarding the "gude log" file issue that has been affecting you all. As some of you may be aware, we have been working to address this issue.

     

    We encourage you all to update to the latest Illustrator version (v27.3.1) and let me know if you continue to experience any issues.

     

    Best,
    Anshul Saini

    35 replies

    Show previous replies
    willcampbell7
    willcampbell7
    Legend
    January 26, 2023

    Happening to me also with Photoshop. Started when I upgraded from Windows 10 to Windows 11. Looking forward to this bug fixed. Really annoying because it's polluting data folders with a locked file that doesn't go away until the application quits. Please put temp files where they belong -- NOT in data folders.

     

    William Campbell
      D
      David_R_
      Participant
      January 26, 2023

      Another one here affected by this same annoying bug

      2
      2Drew4U
      Participating Frequently
      January 24, 2023

      Not gude. Not gude at all.

        F
        francoisd49040993
        Known Participant
        January 25, 2023

        best answer in the thread! hahaha

          G
          grzegorzdudek
          Participant
          January 26, 2023

          indeed👌

          RAMWolff54
          RAMWolff54
          Inspiring
          January 20, 2023

          Could it be here in Photoshop? ... These two entries are beta.  If these are buggy beta options then Adobe should remove these from the programs to make sure no strange issue arise like this.  I've had two updates in the past two days hoping this was resolved.  NOPE!  

           

          fredr_k
          fredr_k
          Participant
          January 21, 2023

          Happens to me also. Clicking any PSD file so that Photoshop opens will instantly create a log file in that directory.
          However, first starting Photoshop and then opening the PSD file from within Photoshop will not generate a log file.

            F
            francoisd49040993
            Known Participant
            January 25, 2023

            I noticed the same thing

             

            D
            defaultd2p5u9nc6fj7
            Participating Frequently
            January 20, 2023

            I was able to stop the gude log files by having this preference checked on:
            General tab / Show the Home Screen when no Docs are Open.
            I would prefer to have it off, but having the Home screen is better than dealing with the gude files.
            I still consider this a bug and hope that it will get fixed.

            scribesandvibes
            scribesandvibes
            Participant
            January 20, 2023

            I thought it was just me. Glad I Googled to make sure the update did not place a virus on the computer. 

             

            Peekskills
            Peekskills
            Participant
            January 19, 2023

            Just started happening to me on 1/16/23 with Photoshop. I just updated PS and deleted the gude file. We'll see if this keeps happening.

            ArgoStudio
            ArgoStudio
            Participant
            January 20, 2023

            Same issue. It's been a couple of days for me too: Gude file started appearing on my desktop

            C
            charlottem89846831
            Known Participant
            January 14, 2023

            I just found one of these log files in my LR export folder, dateed a week ago (8 Jan.)

            D
            defaultu56pm5rc410n
            Participant
            January 14, 2023

            I was having the same issue. It just startet yesterday after a Windows update. I went into the progrm I use the most, Audition, and under Preferences/General I clicked "Reset all warning dialogs" at the bottom of the box and since then, none of the Adobe programs I tested have created the file. Not sure if this will work for everybody. Something about Preferences seems to be the culprit for some reason.

            S
            sardine84
            Participant
            January 25, 2023

            That doesn't work for me.

             

            This just started happening to me as well. If I open photoshop first and then open a file then the issue doesn't occur, though.

             

            Adobe, fix this please. It's weird that it's still and ongoing issue for people after this many months.

              MDDSGNR
              MDDSGNR
              Known Participant
              January 6, 2023

              Hi,

              I think no change so far. 

              Greg SQ1CG
              Greg SQ1CG
              Participating Frequently
              January 5, 2023

              Hello All, This began happening with both Illustrator and Photoshop on my Windows 11 computer just last week. I ran across this support thread and it appears that Adobe has still not fixed this issue. I tried the suggested changes to network proxy settings, but it did not resolve the issue. Whenever I launch AI or PS by opening a file, it creates the "gude-..." text file. The only way I can currently avoid this happening is to open the application first, then open the file. It's frustrating that Adobe acknowledged this as a known bug in August 2022 and it is still not fixed in January 2023.

                Met1
                Met1
                Legend
                January 5, 2023

                How is this impacting your workflow?

                Greg SQ1CG
                Greg SQ1CG
                Participating Frequently
                January 5, 2023

                Adds clutter that has to be cleaned up. Why should we ignore and accept apps creating random, unnecessary log files? I'm sure that, given some reasonable attention, the Adobe team can fix this.

                  Met1
                  Met1
                  Legend
                  January 5, 2023

                  Everytime I get one of these (seemingly less often than everyone else on here) they are 1k - so who cares?

                  Why is everyone "chasing" them to delete them? Do you have a million? Wait till last thing Friday, do a search, delete, have a happy gude log free weekend... 'Til Monday...

                    Beachcolonist
                    Beachcolonist
                    Inspiring
                    January 5, 2023

                    Agreed. It's a non issue but for the alarm people are creating.

                     

                    1. You use Windows search for "gude*.log" in the appropriate top level folder, and remove every instance of the pesky file on a drive in < a minute.

                    2. You then create no more by changing your habit to opening files with either Bridge (which is what it is made for) or "right-click open with."

                    3. Or as I do; use righ click "open with Bridge" which immediately allows me to see all the images in a folder full size etc.

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