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Participant
December 5, 2022
Question

Hey guys it keeps glitching, do you know what to do?

  • December 5, 2022
  • 3 replies
  • 426 views

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3 replies

Anubhav M
Community Manager
Community Manager
December 6, 2022

Hello @Noya27425455ocqk,

 

Sorry to hear about this experience. Would you mind trying to update the GPU drivers by following the steps shared in this help article (https://helpx.adobe.com/x-productkb/multi/update-graphics-driver.html), restarting your computer and then relaunching Illustrator to check if it helps?

 

If the issue persists, kindly share some more information so we can investigate this further:

  • The exact version of the OS/Illustrator installed on your computer
  • System configuration (CPU/GPU/Memory/Display(s) used)
  • Does Illustrator behave this way when working on a specific file or using a particular tool/feature?
  • Screen recording of the problem

 

Looking forward to your response.

 

Thanks,

Anubhav

Mike_Gondek10189183
Community Expert
Community Expert
December 5, 2022

 What version of OS & Illustrator are you using? Make sure they are compatible with each other.

Illustrator system requirements | earlier releases

Mylenium
Legend
December 5, 2022

Switch to software only preview mode.

 

Mylenium