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chad_1701
Participant
February 23, 2026
Answered

How to install previous version of Illustrator v28

I need a version of Illustrator that is no longer available through the “Other Versions” option in the Creative Cloud program. I need v28 because a critical plugin I use no longer supports v29 or v30. Google searches tells me that support can provide downloads for older versions.

Anubhav M
Anubhav MCorrect answer
Community Manager
August 6, 2026

Hello everyone,

If you’re looking for help downloading Adobe Illustrator or any other Creative Cloud apps, we’ve got you covered! Please visit the Download & Install community board to post your query.​​​

[Note: Marking correct for visibility.]

Anubhav

50 replies

Participant
October 5, 2026

would be possible to have illustrator 2024 versione 28.3 download link?

It’s for my 2019 imac i9 with 32gb ram and ssd running sonoma last release.

Thanks

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Anubhav M
Community Manager
Community Manager
October 5, 2026

Hello ​@focused_friendship3066 

 

If you’re looking for help downloading Adobe Illustrator or any other Creative Cloud apps, we’ve got you covered! Please visit the Download & Install community board to post your query.​​​

Anubhav

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Participant
September 30, 2026

Hi! I would need the older version of Illustrator for personal preference on Tools! Especially Image Trace that hasn’t been precise enough for working with illustrative style that I use after the v28.x. 

Could I have the download link for Illustrator v28.7.9 for macOS (? It doesn’t show up in the download window for “Other versions” in Creative Cloud. Thanks!

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Participant
September 29, 2026

Hello. I need Adobe Illustrator 2024 (version 28.x), preferably 28.7.9 or the latest available 28.x version.
Creative Cloud only shows Illustrator 29.0 and newer under Other Versions, even though “Show older applications” is enabled.
I need Illustrator 2024 because I use Graphtec Cutting Master 4 with a Graphtec CE6000-60, and Cutting Master 4 is not compatible with my current Illustrator version.
I have an active Creative Cloud subscription.
Could you please provide the official download/installation instructions for Illustrator 2024 28.x?

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Participating Frequently
September 23, 2026

could i get the download link for v28.7.10 I am running CC with current 2026 Illlustrator but need the older one to use my plotter plug in. will run both versions on same machine it is an M4 mac min Tahoe.thanks!

 

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Participant
September 20, 2026

Hi, I have an active Creative Cloud subscription.
I need the official installer for Adobe Illustrator 2024 v28.7.10 for macOS Intel.

My computer is a MacBook Pro 15-inch Late 2013 running macOS Big Sur 11, so Illustrator 29.x is not compatible and Illustrator 28.x is no longer available under “Other Versions” in Creative Cloud.

I need to install it today. Could an Adobe Community Manager please send me the official download instructions/link via DM?

Thank you.

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Participating Frequently
September 23, 2026

did you ever get any help? I have same problem. thanks

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Participant
September 19, 2026

I need the link to v28 for macOSmonterey

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Participant
September 17, 2026

Hola, ¿Dónde puedo descargar algunas de las siguientes versiones de Illustrator 28.0 hasta 28.7.10?

 

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Participant
September 5, 2026

I have run into this issue, I need version 28.4 to run a plugin that runs my equipment. I just purchased a new laptop Lenovo Yoga Pro 7i, Core Ultra 9 386H, 32GB, RTX 5060. A link to this version would be greatly appreciated

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Anubhav M
Community Manager
Anubhav MCommunity ManagerCorrect answer
Community Manager
August 6, 2026

Hello everyone,

If you’re looking for help downloading Adobe Illustrator or any other Creative Cloud apps, we’ve got you covered! Please visit the Download & Install community board to post your query.​​​

[Note: Marking correct for visibility.]

Anubhav

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johnsmithy
Participant
August 3, 2026

Installing a previous version of Adobe Illustrator, such as v28 (Illustrator 2024), is actually a very straightforward process that doesn't require downloading risky files from third-party websites. If you have an active Adobe Creative Cloud subscription, you can manage and roll back your software versions directly through the official app. To start, open the Adobe Creative Cloud desktop application on your computer and navigate to the "All Apps" section. Scroll down until you find Illustrator, and instead of clicking the usual open or update button, click on the three horizontal dots (the "More Actions" icon) right next to it. From the dropdown menu, select "Other Versions," which will bring up a complete list of older, compatible builds available for deployment. Simply locate the v28 release from that list and click "Install" to begin the automated setup.

However, if you are running multiple versions or working on critical client projects, there are a few important details to keep in mind during installation to avoid disrupting your workflow. By default, the Creative Cloud installer might try to remove your most recent version unless you customize the preferences. During the installation prompt, make sure to uncheck the option that says "Remove older versions" if you want to keep your current version alongside v28 for side-by-side troubleshooting. Additionally, it is highly recommended to back up your custom actions, workspaces, and preferences beforehand, as shifting between different major versions can sometimes reset your personalized panel layouts and keyboard shortcuts.

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Cole28753119595r
Participant
August 3, 2026

Thank you so much! I have tried this method, when I go to ADMIN CONSOLE it tells me that I do not have access to this. I am the only email tied to this account. Any suggestions?

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Participating Frequently
September 23, 2026

it only goes back to v29

 

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