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Nicole29264163lxod
Participant
April 5, 2023
Question

I can't edit any setting on the 3D tool in illustrator

  • April 5, 2023
  • 2 replies
  • 279 views

I want to utilize the 3D tool in Illustrator but when I want to manipulate the shadows and depth it is all disabled. What do I do?

    This topic has been closed for replies.

    2 replies

    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    April 6, 2023

    Hello @Nicole29264163lxod,

     

    We understand that encountering technical issues can be frustrating. Would you mind sharing some more details, like the exact version of the OS/Illustrator, system config (CPU/GPU/Memory), and a screen recording of the problem (https://community.adobe.com/t5/illustrator-discussions/screen-record-an-issue-on-windows-amp-macos-for-sharing/td-p/12967727), as suggested by Monika, so that we can investigate this further? We appreciate your time and effort in helping us resolve this issue.

     

    Looking forward to hearing from you.

     

    Thanks,

    Anubhav

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    April 5, 2023

    Can you please show a screenshot with the selected object and the panel?

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