Illustrator 2024, Malware or not?

Forum|Forum|2 years ago
May 12, 2024
2 replies
646 views

After a recent scan of my Windows 11 PC, my antivirus (Avast) indicated the following as malware:

C:users\john\AppData\Roaming\Adobe Illustrator 28 Settings\en_US\x64\New Document Profiles\web.ai

C:program Files\Adobe\Adobe Illustrator 2024\Support Files\Required\New Document Profiles\en_US\web.ai

Can anyone confirm if this is malware or a false positive?

Thanks!

Performance

This topic has been closed for replies.

Brad @ Roaring Mouse

Community Expert

Likely a false positive, but if you are concerned, Avast has the ability for you to send a file to them for analysis, and if they determine the file is indeed a false postive, they will adjust their definitions accordingly.

Anubhav M

Community Manager

Hello @johnh11251311,

Thanks for reaching out. As suggested by pixxxelschubser and Brad, this is most likely a false detection, but if you have doubts, you can uninstall Illustrator completely and clear these files. Once done, reinstall it from the Creative Cloud.

Feel free to reach out if you have more questions or need assistance. We'd be happy to help.

Thanks,
Anubhav