Illustrator 2025 Not Working?

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Hi everybody, I’ve got a problem where the application is stuck on the hand tool. All you can do is move the canvas about. Can anybody advise a solution to this?

Gareth_WilliamsCorrect answer

Inspiring

It’s not doing it now so turning off my computer, and back on the next day, seems to have fixed it. Let’s hope it stays that way! Thanks for your help. 🙂

Monika Gause

Community Expert

Does this help?

https://community.adobe.com/t5/illustrator-discussions/illustrator-stuck-on-hand-tool-cursor-icon-after-launch/td-p/14552007

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Gareth_WilliamsAuthorCorrect answer

Inspiring

It’s not doing it now so turning off my computer, and back on the next day, seems to have fixed it. Let’s hope it stays that way! Thanks for your help. 🙂

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Tina_Irvine

Community Expert

Hi @Gareth_Williams,

Can you save, quit, and restart Illustrator? If it keeps happening, maybe look for an update, or do a reinstall.

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