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Participant
June 8, 2021
Answered

Illustrator 25.3 unable to open/import/export Autocad (DWG/ DXF ) files on M1 macs

  • June 8, 2021
  • 22 replies
  • 32431 views

I have just updated to Adobe illustrator 25.3 on Apple M1 mac mini. I can no longer open DWG files (2004 or otherwise), any way round this? or is this a known issue/problem? Thanks

 

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This topic has been closed for replies.
Correct answer Anshul_Saini

Hi All,

 

I understand that some of you have been experiencing difficulties with opening or importing DXF/DWG files in Illustrator. I want to assure you that the product team has worked diligently to resolve this issue.

After careful investigation, it has been determined that the problem is with the DXF/DWG files themselves. They were not created in accordance with the proper file format specifications, and as a result, they are causing errors when attempting to open or import them in Illustrator.
Note: Illustrator uses the latest AutoCAD library licensed from Autodesk to open, import, and export DXF & DWG files.

Please note that the older versions of AutoCAD also experience difficulty with opening these malformed files. If you come across any DXF/DWG files that can be opened in the latest versions of AutoCAD but not in Illustrator, please report this as a separate issue in a new post and share the file with me via DM for further investigation. Our team will do their best to resolve any bugs that may exist.

 

It's worth mentioning that Illustrator versions 25.1 and below were able to open/import these files because they used a different library, which did not strictly check the DXF/DWG files for conformance. However, due to the lack of support for recent OS upgrades, Illustrator has switched to the latest AutoCAD library from Autodesk for opening, importing, and exporting DXF/DWG files. Unfortunately, the older versions of Illustrator are no longer available in Creative Cloud due to Adobe policy. However, you may try the suggestion in this community post to install an older version.

 

Additionally, it is important to note that other third-party apps may also export DXF/DWG files using older AutoCAD libraries that may not open in Illustrator. If you encounter such files, please report them to the application that created them for a potential fix in future releases.

 

Thank you,

Anshul Saini


#Marking as correct for visibility

22 replies

Srishti Bali
Community Manager
Community Manager
June 11, 2021

Hi there,

 

Sorry to hear about this trouble. Illustrator 25.3 works natively on M1 chipset, however, Autocad files are still not supported natively on M1 machines. Our team is working with Autocad to get this fixed.

 

Till the time it is fixed, please install older version of Illustrator (25.2.3) and stay tuned for updates. 

 

I would also suggest posting this on our UserVoice page ( https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/43644762-iimport-a-dxf-file-is-a-unknown-format-and-can-not  ). This way, you will keep getting all the updates related to this feature and other users can also upvote, which would help us prioritize.

 

Regards,

Srishti

Participant
July 14, 2021

I would like to take this advice and install an older version of illustrator, but the only version available on the CC website is the current one. Is there some way to legitimately get an older version?

 

Participant
June 8, 2021

still no fix for a function that was working on previous versions - now not working despite spending 3 hours with adobe customer services a year ago

 

Illustrator will not export text when you check the outline text option 

 

 

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Mike_Gondek10189183
Community Expert
Community Expert
June 8, 2021

I am able to export to dxf and turn on the outline text option.

 

Maybe the font you are using is problematic. Do some tests on a copy of a file deleting parts at at time until you can export. Then let us know the details about the problematic object.