Illustrator CC 2014 extremely choppy. Please help.

FWIW, if you have a Creative Cloud subscription you can also access previous versions of Illustrator. I just installed Illustrator CC (v17.0.0) and it seems to work pretty well. Under the "Find New Apps" section set the filter to Previous Version.

Edit: after playing around with more complex files it isn't that much better.

There's one of two things that Adobe Is doing. One, they're working really hard on this problem and are just not able to fighre this out. Or, two, they simply don't care and realise people with high end systems don't deserve due consideration.

I mainly use premiere and illustrator. While premiere is smooth as butter, illustrator simply is unworkable. Adobe for its part has stolen my money. I've paid for their product and have received a buggy faulty product. But we're all suckers. And we keep praying that they fix it. I'm sorry for my rant. But I earn my living with these things. And in the last few months, life has become hell. My speed has reduced to 20% of what I used to deliver. And clients are losing faith.

Dear adobe, if you're listening, please for the love of your most loyal customers, fix this. Before someone decides enough is enough and sues you.

I am also experiencing this problem. I have a new iMac 5k with 4GHz Intel Core i7 Processor, 16GB Memory, Graphics AMD Radeon R9 M290X, 256Gb SSD and Adobe CC. Everything works fine apart from Illustrator where I experience sluggish movements even on an empty document. Hopefully Adobe can sort out a fix soon!

I just received my iMac 5K today (8GB Ram - 4 GHz Intel Core i7 - AMD Radeon R9 M295X 4096 MB - 512 Flash Drive) and I'm experiencing the exact same problems as mentioned above. Every Adobe CC app works perfectly and runs butter smooth, except Illustrator CC. It's basically unusable. When zooming or moving the art board around, it's extremely choppy and it lags behind, very annoying. I open the same document on my 2010 13" MBP with a flash drive and it works perfectly, no lag at all. Any updates from Adobe? It's really frustrating to use Illustrator like this and I need to use it every single day!

I can also echo the issues in this thread.

Currently sitting on 8 new 5k iMacs ready to upgrade our shop from machines born in 2008. Have also spent months attempting to get my corporation onto Enterprise Creative Cloud and have finally successfully done so. Pretty bummed to learn that my enormous investment of time, money, and resources has ended up a detriment to our business, which depends so much on the use of Illustrator.

Just want to echo everything said in this thread so far. Received a 5k iMac yesterday with 32GB of RAM, SSD, and 2GB ATI card. Illustrator is unusable in the sense that zooming and panning/scrolling around a page are extremely lagged out. This was on a clean install. Photoshop appears fine, have not explored other apps.

Would be great to hear an update from Adobe on the issue, as it stands my new computer is mostly unusable.

Wonder if we can get an update on this.

Could really use a fix.

Hey folks,

Just wanted to report that I am having the same issue with Illustrator CC.

My specs are: Retina iMac 27" 4GHz i7 /  32 GB ram  /  Radeon R9 4095mb Card

I'd venture to say Illustrator is about 60% slower than it was on my mid-2010 27" iMac.

Also for clarification, I am not using additional monitors nor does it look like Adobe is using any excessive memory.

ive had a representative from adbe help me through the problem. He said that adobe was able to recreate the issue in their computers and is working on a fix for it. I'm hoping a fix happens quickly.

quite frankly, illustrator should be a joy working on a 27 inch retina screen. Can't wait for the bug to be fixed.

Hi,

I have the same problem in Illustrator CC 2014. iMac Retina, R295X, 512GB SSD, yet 8GB Ram.

Scrolling in a File, using the hand tool is very slow.  To be said is, that it doesn't matter if

the file contains graphics (whether vektors or big pixel images) or is just an empty freshly created file,

also the artboard size doesn't matter.

What I also discovered is, if I scale the artboard to one third of the screen width, it scrolls fine.