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Correct answer Bill Silbert

I've seen other reports of this. It does not appear that it is happening to every user but some Macs seem to be having this problem. You should either keep a lookout for the Beta 5 to come out or revert your system to High Sierra. This is the kind of thing you should expect when beta testing a new OS.

6 replies

athenae58966436
athenae58966436
Participant
October 26, 2018

I uninstalled and reinstalled Illustrator CC 2019, and that seemed to correct the problem I was having after upgrading to Mojave.

Schnurrbernd
Schnurrbernd
Participating Frequently
September 25, 2018

Is Illustrator working under the official GM release of Mojave or are there any known issues?

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
September 25, 2018

This is the official statement:

Adobe Creative Cloud apps and macOS 10.14 Mojave compatibility issues

That's all we know as of now.

The secure thing to do would be to set up a test system for it and test it under your conditions, but don't install it on productive systems yet. There are a lot of parameters that would need to cooperate and Illustrator is just one small cog wheel in this.

BTW: just today someone has discovered a security hole in Mojave. https://www.digitaltrends.com/computing/macos-mojave-vulnerability-security-bypass/

P
Peaceful_Gem98A5
Participating Frequently
August 3, 2018

Thanks for the report! Since Apple beta program is just for collecting feedback on pre-release software, it's not surprising to hear your AI CC don’t work properly on Mojave beta. So far Adobe didn't officially support pre-release versions of macOS.

Also, Apple discourages test users to blog, post screenshots, tweet, or publicly post information about the public beta software, which makes all these Mojave beta problems even harder to get resolved.

Personally, I suggest you make some general check on your app compatibility, like if it’s 32-bits app? If it gets affected by Apple System Integrity Protection (SIP)? Some useful troubleshooting tips could be found:

Mojave App Compatibility Issues Megathread >

TechDaniel
TechDanielAuthor
Participant
July 29, 2018

srishtib8795206​

Hello,I found your reply of inDesign CC 2018 not working in mojave beta 4 ,did you have a fix for Illustrator crash on Mac 10.14 Mojave beta version?Thank you so much.

    T
    Test Screen Name
    Legend
    July 29, 2018

    This is part of the joy of beta testing. Be sure to let Apple know.

    Bill Silbert
    Community Expert
    Bill SilbertCommunity ExpertCorrect answer
    Community Expert
    July 28, 2018

    I've seen other reports of this. It does not appear that it is happening to every user but some Macs seem to be having this problem. You should either keep a lookout for the Beta 5 to come out or revert your system to High Sierra. This is the kind of thing you should expect when beta testing a new OS.

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    July 28, 2018

    That's why it's called a beta.

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