Inspiring

Answered

Illustrator colours change when switching to secondary monitor

Forum|Forum|4 years ago
December 4, 2021
5 replies
2258 views

Only in Illustrator - colours change when I switch illustrator from my primary monitor to my secondary monitor.

With both AI colour modes. RGB/CMYK makes no difference.

The monitors are fully calibrated. All colours in all images opened outside of AI are exactly the same. Also no problem with Photoshop or other applications. Only AI. Colour profiles are syncronised in CC.

Am I missing a setting somewhere?

How to

Correct answer Anubhav M

Hello,

Adobe Illustrator 29.7.1 macOS Sonoma 14.1.1
The monitors use different profiles. One is MacBook Air with Display P3, the other is an Asus external monitor with its own calibrated profile. Colors are alright on the MacBook, they go different once opened on external monitor.
The settings in Illustrator should be consistent according to what?
I’ve synced the colors in Bridge and it did nothing to the issue.
I attach the video where I move an Illustrator window from my laptop to my monitor. You can see the moment where when I stop holding the window the colors go duller. I’ve also opened the system’s eyedropper for comparison. You can see that the colors stay the same in the fill preview, they go duller on the artboard.

Hello @Piotr25394577sx9k,

Thanks for confirming. Please try recalibrating both your monitors for sRGB (https://adobe.ly/45Q0jFI), restarting your computer, and then relaunching Illustrator to see if it helps.

Looking forward to hearing from you.

Anubhav

Mike_Gondek10189183

Community Expert

Did you calibrate Your Displays?

I am not sure that you can synchronize colors in Creative Cloud, but you can in

Adobe Bridge >> Edit >> Color Settings

A

Anonymous

Just adding to this query as I am having the same trouble.

When I drag an illustrator file from my monitor to my laptop screen, the colours change (or their vibrancy changes).

The monitor has no trouble showing these colours as when I screenshot the file on my laptop display and view this screenshot on the monitor I can see the colour difference. Colour setting adjustments have not helped. I have attached the screenshots of the 2 different displays.

Any more ideas?
Thanks

E

Emma27464259wt2k

Participant

Hey, did you ever figure out a solution to this? Experiencing the same and can't seem to find one.

dv8kiwiAuthor

Inspiring

Nope

L

Laser Bones

Participant

Found the solution below on another webste and it worked for me.

"Go to "Edit"->"Color Settings" and change the Settings to "Monitor Color". For me it was set to "North America General Purpose 2". After changing it to "Monitor Color", I then had the same colors on both my monitors finally."

Monika Gause

Community Expert

So you set the RGB working space to "Monitor Color"?

If so, that was a very bad advice wherever you found it.

dv8kiwiAuthor

Inspiring

Also the same thing happens with Acrobat.

Photoshop, other applications, viewers, etc all perform as they should with consistent colour on both monitors.

Ton Frederiks

Community Expert

You may want to mention it here:

https://illustrator.uservoice.com

and see if this helps:

https://community.adobe.com/t5/illustrator-discussions/colors-change-in-external-monitor/td-p/12382707

dv8kiwiAuthor

Inspiring

Thanks Ton. The problem is similar but the solution is not relevant here.

"… looks "off" on the portion now starting to appear on the second screen, and when it's completely onto the second monitor, it changes to assume the display profile of that monitor". This happens with all items as I move them across from one screen to another, yes. But only Illustrator will change signifiantly when it is fully on the second monitor.

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