Illustrator CS3 13.0.2 update failed to install

Is there a manual install procedure for Windows?

Follow up -

Chad Durham - 5:23am Oct 26, 07 PST (#9 of 19) suggested using the downloaded files. This works for me!

But, make sure that after the updater downloads your files - to cancel the updater script and do the rest by hand. If the updater tries to install an update and fails - it will removed the downloaded file.

So, to review -

1) Run the Adobe Updater application (found at Applications/Utilities/Adobe Utilities/Updater5.app (on a Mac))

2) After downloading all your updates - cancel the installer

3) Goto your user account's folder named ( Library/Application Support/Adobe/Updater5/Install )

4) search around for the *.dmg files

5) open each disk volume (dmg file) and launch the installer inside

6) if you're lucky these will work for you.

Good luck,

Jason

Just installed CS3 - Design Standard

Ran the Adobe updater - downloaded 330+ Mb of updates. NONE of them will work. After all the error dialog boxes are clicked through... a rerun of the updater requires another download 330+ Mb of updates again. [expletives deleted by F/Host]

If I didn't have to run this crap-ware for a client -- it would have been thrown in the bin long ago.

Thank you to all the posters who are trying to make this work. Maybe Adobe will hire a few of you once you figure out their own product.

I'm now running 13.0.0 on my laptop because for no apparent reason, Illustrator 13.0.2 presented me--in the middle of a work session--with the "Licensing for this program has stopped working" greeting.

Disgruntled, I reinstalled.

Dutifully, I then downloaded the 13.0.1 update.

Surprisingly, I received the "cannot be applied to this product" admonition.

Spitefully, Adobe Updater now gets in my face and tells me I need to download and install 13.0.1 updater.

Hopefully, I let it try again.

Predictably (by now), I repeat the process to receive the same "cannot be applied".

Wastefully, this whole laughable cycle has robbed me of yet another 2 hours or so of my lifespan squandered on Adobe's abusive installation/activation nonsense.

JET

Same problem. I spent the entire morning removing, running the cleanup script, reinstalling and having all products updated except Illustrator.

I can't understand how a company of the grandeur of Adobe mess something so simple.

tried 2 scenarios - neither worked

1. remove illustrator but don't remove preferences.
2. remove illustrator but do remove preferences.

I noticed that i have a 3rd party plug-in (CADTools) and that after reinstalling Illustrator, CADTools is still there. So i guess the "remove" doesn't completely remove???

maybe i need to remove the entire CS3 suite?

Here is Adobe's answer.
http://www.adobe.com/go/kb402323

I did this to no avail. Trying again. Will report back.

Thanks,
Steve

Ok, So I had a similar issue with the 13.0.1 update failing to apply. I am running CS3 on a Dell Dimension E520 on Windows Vista Home Premium. CS3 was an upgrade to the original CS,so I went back and removed CS after having 'upgraded' to CS3. After removing the original CS, I ran into a problem with Windows registry entries that are removed during the CS de-install that are required by the CS3 install. Adobe had a technote and solution for that (KB401602 - http://www.adobe.com/go/kb401602), but apparently the re-install of AI overwrote some or all of the previously successful update to 13.0.1. Now, when attempting to recover 13.0.1, I get this nonsense. It seems like looking at the computer cross-eyed will cause Adobe apps to hiccup or choke anymore - what happened to the robustness that they used to have? Ok, sorry about the rant. Any ideas other than blowing it all away and starting over? Thanks in advance for your thoughts and consideration.

I have this identical problem. I too have tried to repair my installation with no luck. With the incredible amount of time it takes to do an install, I can't be bothered to waste my time unless I'm guaranteed a more stable program, which I'm not with these updates.

Here's what I'd like to know. Why doesn't someone from Adobe respond to these posts? Do they not care that their users are frustrated with the software? Even if they just posted, "We understand your concerns, just stick with using Illustrator sans updates", I would be ecstatic. Reading through topic after topic of the same problem with just user responses is disappointing.

Jeffrey Plummer: Illustrator used to be better. I started with version 8 I think. Easy and fast install (like 10 minutes). Ultra stable...I don't think it ever crashed. Ever since Adobe went to CS, their programs have become bloated and unstable. Frankly, Gimp and Inkscape are starting to look like superior products and their prices are spot on.

Here it is 1:44 in the morning and I just received the identical error message. After spending a week getting the product to install successfully I currently don't have the guts to wipe it out totally and start again.

I think I am going to try what worked for Sergei Urlof. Maybe, just maybe by uninstalling product in question, which is Adobe Illustrator CS 3 (Ai) then reinstalling Ai followed by its updates. Maybe I will have a happy ending to this skittish situation. I won't take a crack at Sergei Urlof way of doing things tonight. I will probably try tomorrow evening.

So if anyone has any additional ideas or suggestions, comments I am more than willing to hear them. I'm sure many of us went through hell and back in order to get the software installed. Most of us who found the installation to be difficult want to stay clear of this application as much is possible when it comes to updating it.