Illustrator is getting minimized after when the color setting popup prompts (MAC) ESM

Question

When we try to open Illustrator (V27.5) , the application is alerting to do sync/not sync for color settings. This is happening only for ESM(spanish mexico) and PTB in MAC Machine. After selecting either of the option (synchronize / not synchronize), the application is getting minimized.

Attached image for refernece.

Why this popup appears during the splash screen?

Any thoughts or suggestion to suppress the above dialog.?

Anshul_Saini · Answer

Hi @Mike Lauer,

Sorry for the delayed response. To address this issue, you can try the following suggestions mentioned in a similar community post: https://community.adobe.com/t5/illustrator-discussions/quot-this-file-has-been-modified-outside-illustrator-do-you-want-to-continue-quot/m-p/9600702

If the issue persists, please share the file with us so we can further investigate.

If you have further questions, please feel free to let us know. We're here to assist you.

Best,

Anshul Saini

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