İllustrator Mockup Beta Error

Hello, I want to use Illustrator beta Mockup beta. I get this error every time.

The Operation Cannot Be Completed Due to an Unknown Error [PARM]

Community Expert

How did you create that object?

Community Manager

Hello @Fetih,

Sorry to hear about this experience. Would you mind sharing some more details, like the exact version of the OS/Illustrator, system config (CPU/GPU/Memory), a sample file (https://community.adobe.com/t5/illustrator-discussions/share-your-files-in-6-simple-steps/td-p/12967531), and a screen recording of the problem (https://community.adobe.com/t5/illustrator-discussions/screen-record-an-issue-on-windows-amp-macos-for-sharing/td-p/12967727), so we can investigate this further?

Looking forward to hearing from you.

Thanks,

Anubhav

FetihAuthor

Known Participant

Hello again, I hope the video will be sufficient.

Sign up