sheriffofworksop

Known Participant

Answered

Illustrator Settings Fault

Forum|Forum|3 years ago
February 8, 2023
3 replies
1167 views

Can anyone shed light on why this is happening (see screenshot)?

I've checked display settings, reinstalled the programme, sworn lots, but without any success. And I can't change a damn thing in any of the settings.

Thoroughly frustrated!

This topic has been closed for replies.

Correct answer Anubhav M

Hello @sheriffofworksop,

We understand that encountering technical issues can be frustrating. We are here to help and would like to suggest trying to manually reset Illustrator's preferences, as suggested by Monika, using the steps shared in the community post. Additionally, try the following steps and check if it helps:

Close all Adobe applications
Navigate to Macintosh HD/Library/Application Support/Adobe/UXP
Rename the UXP folder to UXP.old
Relaunch Illustrator

If you don't mind, could you please follow the steps and share your observations with us? We appreciate your time and effort in helping us resolve this issue.

Looking forward to your response.

Thanks,

Anubhav

Community Manager

Correct answer

Community Manager

Hello @sheriffofworksop,

We understand that encountering technical issues can be frustrating. We are here to help and would like to suggest trying to manually reset Illustrator's preferences, as suggested by Monika, using the steps shared in the community post. Additionally, try the following steps and check if it helps:

Close all Adobe applications
Navigate to Macintosh HD/Library/Application Support/Adobe/UXP
Rename the UXP folder to UXP.old
Relaunch Illustrator

If you don't mind, could you please follow the steps and share your observations with us? We appreciate your time and effort in helping us resolve this issue.

Looking forward to your response.

Thanks,

Anubhav

Community Expert

Community Expert

Can you try this? https://community.adobe.com/t5/illustrator-discussions/app-preference-pane-is-sized-too-small-to-access-settings/m-p/13170855

Legend

That title "app preference pane is sized too small to access settings" is very misleading...

Ooops I sense forum fatigue setting in, I'm off home.

Go EAGLES!

sheriffofworksopAuthor

Known Participant

What the hell are you talking about?! 🤪

Community Expert

Community Expert

Did you try resetting the Preferences? Have a look at this article: https://community.adobe.com/t5/illustrator-discussions/how-to-reset-illustrator-preferences/m-p/10602277

and this genreal help link: https://helpx.adobe.com/illustrator/using/setting-preferences.html

sheriffofworksopAuthor

Known Participant

Hi Rene. I have indeed. Reset the whole app, without success.