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Anubhav M
Community Manager
Community Manager
January 29, 2017
Question

Install previous versions of Illustrator

  • January 29, 2017
  • 58 replies
  • 30900 views

Need help downloading or installing Adobe Illustrator? You’re in the right place!

Whether you’re looking to install Illustrator, explore older Creative Cloud versions, download non-subscription software, or troubleshoot installation errors, our community has all the resources you need. Check out the links below to find the right support and get your apps up and running smoothly!

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Install older apps

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58 replies

Participant
November 1, 2021

We use a specific version of Illustrator 2021 in our Enterprise environment, Version 25.2.1.  We just upgraded to this version for use with the new Flex plugin.  I am building a new PC for a new employee and as I normally do, I go to "Install older versions" but the latest available version is 25.4.1.  Why am i not able to see 25.2.1?  Thanks.

Monika Gause
Community Expert
Community Expert
November 1, 2021

Please contact Customer Care on how to get that version: https://helpx.adobe.com/contact.html

Inspiring
November 1, 2021

Hi. I have a third party plug-in that works with Illustrator 2020, but has not been updated to work with version 2021 or later. I'm using a new computer and I'd like to install Illustrator 2020, but Adobe Creative Cloud is only giving me the option to install versions 2022 or 2021.

Is there some way to install the 2020 version?

thatsmauri
Community Expert
Community Expert
November 1, 2021

Adobe usually only supports and provides installers for their current apps (2022) and the previous major version of each (2021).

 

Also, be sure to reach out to the developers of that third-party plug-in and ask them if they plan to support newer Illustrator versions.

Participant
May 24, 2021

Bonjour, 

J'ai acheté en magasin Illustrator CS6.

Je n'arrive pas à l'installer sur mon mac actuel avec Catalina. 

700 euros c'est une honte si je ne peux plus l'utiliser. 

Merci pour votre retour. 

Myra Ferguson
Community Expert
Community Expert
May 24, 2021

Bonjour,

Illustrator CS6 est sorti en 2012. Il n'est pas compatible avec Catalina. Voici un lien avec plus d'informations:

Les versions héritées ou permanentes d’Illustrator sont-elles compatibles avec macOS Catalina ?

Participant
May 6, 2021

I would need your help to get Illustrator CC 2019 (v23.1) downloaded somehow. I have the current CC (corporate licensed) and I am not able to find download option in my profile and its not possible directly from CC anymore as I see. I can't add any serial number to register the product (Illustrator) as every install was done through CC before. I need to have this version to be able to use a plugin with Illustrator.

How can the issue be solved?

Thank you!

sishamIAGD
Community Expert
Community Expert
May 10, 2021
Participant
May 10, 2021

Hi, 

Thank you, I've already seen this thread but it is irrelevant as I would like to have a downgraded (CC 2019 v23.1) copy of Illustrator too but it does not appear in the list after deleting every version from the OS.

It seems as I read it before that Adobe does not support the download of softwares older than 2 years. If you have to change your computer this situations is very problematic. I changed my workstation and now I can say goodby to a plugin which was very useful just because a download link can not be provided by Adobe. I don't think so that this user request is that problematic at the same time there does not seem to be any solution for it.

Participant
April 17, 2021

I followed the steps at 

 https://helpx.adobe.com/download-install/using/install-previous-version.html

 

and the 3 dots for 'more" doesn't give the option for earlier version.

I'm a self-taught graphic designer who mainly uses photoshop, illustrator, premiere, and after effects for personal projects so I don't anticipate upgrading to windows 10 anytime soon. I also rarely use illustrator but for this specific project I need to edit an SVG file and don't know how to do that in photoshop. 

 

Is there another way to get access to an version ? I'm using a wndows 8.1 64-bit, quad core, Intel 7 4th generation machine with an old NVIDIA Geforce 745 graphics card.  In fact, I'm not even able to update my Nvidia driver anymore. I know eventually I'll have to go to Windows 10, it's just not a priority right now. 

 

If you know a workaround please help.  😉  Thanks in advance. 

Doug A Roberts
Community Expert
Community Expert
April 17, 2021

I think the problem here might be Windows 8.1. I don't think any of the currently available CC versions support it.

What Illustrator version do you have installed at the moment?

Known Participant
September 10, 2021

I have the same problem and I'm working on a Mac. Has a solution been found for this?

Participant
March 8, 2021

I need to download Illustrator, but my computer is too old and I only have mac OS El Capitan version 10.11.6. Is it possible to find/download an older version of Illustrator that is compatible with my mac OS El Capitan? Thank you!

S_Gans
Community Expert
Community Expert
March 10, 2021

Hi. When you view an app to download in the Creative Cloud Desktop app, look at the "All Apps" section. At the right hand side of each screen, there's an ellipses (mine are installed, but yours should look the same, with the option TO install). Inside the dropdown on that ellipses, you'll find an option to view (and install) older versions.

Adobe Community Expert / Adobe Certified Instructor
Participating Frequently
February 24, 2021

What's up I use to be able to find the eariler versions of Adobe software in Creative Cloud, now when I select "earlier versions" 2019 and 2020 aren't listed.

 

Where can I find the version number posted in relation to it's release year?

Doug A Roberts
Community Expert
Community Expert
February 24, 2021

In 'other versions' in the CC app:

Version 24 is 2020, version 23 is 2019.

Participant
January 6, 2021

HI folks I am trying to navigate the hair raising journey of getting a new computer. Thinking refurb so I can keep using my CS6 suite as I am not sure the new OS catalina and subscription software is for me. as I already run my software on 2 computers iMac and Macbook and as the CS6 suite is no longer supported how does one install the CS6 suite on the new computer? will it run if registration is required but it doesn't get recognised? anyone else out there been through this... it is all confusing for a non geek like me. 

 

 

{Renamed by MOD}

lambiloon
Community Expert
Community Expert
January 6, 2021

Hi on new OS your cs6 will not get register....regards

Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional
jillverkaik117
Participant
November 10, 2020

Hi,

 

At work, we're running AI 2019 (the newer versions aren't compatible with our type client), and I was having trouble with it so I went to reinstall. It uninstalled, but when I went to reinstall it from the Creative Cloud  platform, the 2019 version isn't available to install. Where can I download the 2019 version? As it is now, I'm unable to do any work.

 

System: MacOS Mojave 10.14.6 (again, as newer versions aren't compatible with our type client)

 

Jill

Participant
November 11, 2020

yeah id like to know this as well

Participant
November 10, 2020

Hi,

Is there a possibility to find installation on adobe.com to illustrator 23.1.1
My application Creative Cloud doesn't have older version, only witch i have.

 

Monika Gause
Community Expert
Community Expert
November 10, 2020

You can only install the current version and the one below.

 

You could try and contact Customer Care and try and convince them to provide you with the install file, but no guarantee. https://helpx.adobe.com/contact.html