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Jeanie38942746c9kb
Participant
Aug 1, 2024 3:53 PM UTC
Answered

Keyboard Increments setting does not fix inability to move objects with arrow keys

I have tried everything including setting the keyboard increments, but the arrow keys do not move objects in illustrator. Can anyone advise?

 

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Jeanie38942746c9kbCorrect answer
Participant
Aug 1, 2024 6:24 PM UTC

Did you already reboot the system?

Reset the preferences?


It finally worked after rebooting the system. Thank you!!

 

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6 replies

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
Aug 1, 2024 4:32 PM UTC

What did you set it to?

Can you use the arrow keys to move the curosr in text entry fields in Illustrator?

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Jeanie38942746c9kbAuthor
Participant
Aug 1, 2024 4:43 PM UTC
It was set at 0.0139. I cannot move the cursor in text entry field either.

thanks
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Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
Aug 1, 2024 4:52 PM UTC

This points to some other apps interfering with your modifier keys. Do you have any of this running?

 

 

  • WebRoot
  • Apple Terminal
  • Word, Excel, Powerpoint
  • »Enable Full Keyboard« in Settings > Accessibility > Keyboard on Mac OS
  • »Keyboard Navigation« in Apple settings > Keyboard
  • Apple Mail, Outlook
  • Spacebar is used as a shortcut by the system
  • Chrome, Internet Explorer, Safari
  • Wacom Desktop Center, Wacom settings
  • Windows Touch Pad problem
  • LastPass, Bitwarden (password managers)
  • The VPN
  • LangSwitcher app (it needs to be closed and disabled)
  • Notes
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