Keyboard shortcuts not working in Illustrator CC for Mac

After reading this forum, I tried quitting my applications one at a time and going back to InDesign each time to see if the shortcuts worked again. When I closed Safari and then back into InDesign, THEY WORKED! Hope this helps.

Had the same problem it seem that there is n issue in having Chrome open as the same time  they come back if you turn of chrome

I found this answer on a different forum, which I can't find now. And it worked. It's a problem with WebRoot SecureAnywhere. You need to check "Pause Secure Keyboard Entry." I found it in the dropdown menu, the little w in a green circle, that's always in the upper right corner of my mac. I haven't had any problems since. Hope that helps.

You have a bug. If your shortcuts aren't working, you have a bug. I just talked with apple (depending on if you have a mac or not, which i do) they led me through all of these steps to de-bug. My shortcuts work fine now.

Same issue here. Keyboard shortcuts work intermittently. This is not just an illustrator problem.

For Windows users: try to press Alt+Shift+Ctrl (Keyboard Shortcuts Menu) and save shortcut preferences using any name

I solve this problem by closing Spotify (since the last update the problem started)

To me the problem was spotify.

Hope this work for others

I'm having the same problem with Photoshop. No other apps open at all. I can use a tool and press a keyboard command to switch tool or zoom or resize my brush etc and nothing happens. To get the keyboard access back, I need to click on some part of the UI (I use the menu bar). The window does not dim or anything to suggest it is losing focus, just the keyboard doesn't seem to work until that click.

It's a fresh install of the latest version of Photoshop 15.1.0 on a fresh install of OSX 10.10. MacBook Pro (Retina, 15-inch, Early 2013). Using builtin keyboard and trackpad with no accessories connected.

I just updated to Mavericks as well as Creative Cloud on my Mac. I'm having an issue with my T for text hotkey in InDesign. Whenever I press it, it selects the type tool and then immediately re-selects whatever tool was used last. It's aggravating and dramatically impacting my workflow. I can't figure out what the issue is, and I can't find any other threads with this issue. Some other notes:

- This behavior isn't occurring when I select other hotkeys.

- This behavior doesn't seem to be file-specific.

- I am using a Wacom tablet in conjunction with the keyboard.

- I'm on a 27-inch, mid 2010 desktop.

- I have restarted my Mac; didn't fix it.

- I use Chrome.

- I typically press the ESC key to exit out of a text frame once done editing; the ESC key isn't working in that way now,

After struggling with this issue for a long time (months) I finally resorted to extreme measures and simply quit using Apple's MagicMouse. I now use a wireless three-button mouse I found online for $15. Sometimes the simplest answer is the best answer.

I wonder if this is Adobe paying Apple back for that whole Flash thing.