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Participant
July 9, 2023
Question

Los prácticos de formación no funcionan

  • July 9, 2023
  • 2 replies
  • 152 views

Al hacer click sobre "empezar tutorial en AI" me lleva un enlace para volver a descargar Illustrator. Jamás tengo respuesta del soporte de Adobe, por favor, alguien pu

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2 replies

Anubhav M
Community Manager
Community Manager
July 14, 2023

Hello @VeroEfe,

 

We understand that encountering technical issues can be frustrating. To better assist you in resolving this problem, would you mind sharing some more details, like the exact version of the OS/Illustrator, system config (CPU/GPU/Memory), and a screen recording of the problem (https://community.adobe.com/t5/illustrator-discussions/screen-record-an-issue-on-windows-amp-macos-for-sharing/td-p/12967727), so we can investigate this further?

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

Monika Gause
Community Expert
Community Expert
July 9, 2023

Which version and system is it?

Can you tell us exactly where you click and which tutorial does this? How do you open the tutorial?