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Participant
October 16, 2018
Answered

My Illustrator files opens as XD files and I can't change it

  • October 16, 2018
  • 36 replies
  • 11916 views

All of my Illustrator files force to open in Adobe XD even after I change the default app for .ai files to Illustrator.

This topic has been closed for replies.
Correct answer joosdm20559267

Can you (or anyone, really) post step-by-step instructions for changing the registry key for us non-tech-savvy folks? I've been trying to figure out how to do that ever since I saw joosdm20559267's post earlier this morning, with no luck.

Thanks in advance!


JinaF First check wether you have all the newest updates from adobe CC and if you indeed have Illustrator version 23 installed. You can check this in the about info in the help menu

!! Be aware that making the wrong changes trough regedit can be harmful to your Windows installation !!

  • Press start button + R at the same time
  • Type in Regedit and press ok.
  • You will probably get a Yes / No Windows security question > select yes
  • Regedit opens
  • Browse to Computer > HKEY_CLASSES_ROOT > .ai
  • Check the entry called: (Default)
  • If it says Adobe.Illustrator.22 you can try changing it by double clicking the entry
  • After you made the changes click ok and close regedit and try clicking an Illustrator file

36 replies

Chris Muscat
Participant
October 25, 2018

I'm on windows 10 BTW..

1. Uninstall both illustrator and XD

2. Reinstall illustrator

3. Restart you PC (additional step)

3. Check your illustrator files.. should see the ai icon now - don't proceed to step 4 until you do. ( if not restart again or go into windows as instructed above)

4. Reinstall adobe XD

Hope it helps

Participant
October 24, 2018

Had exactly the same problem in Windows 10 and this fixed it for me.  My problem:

  • I copy/paste vector information in Illustrator and paste it into Photoshop as a smart object.
  • When I double-click the smart object layer, it opens in Adobe XD (which I recently installed) instead of Illustrator.

To open smart vector objects from Photoshop in Adobe Illustrator:

  • Hit the Windows Key and type default, and select Default Apps
    :
  • Click on Choose default applications by file type at the bottom of the window that opens:

  • Find all your common vector file formats and select Adobe Illustrator as the preferred software (in my case, .ai & .svg):


Really hope this works for you.  Worked a treat for me ^_^

Participating Frequently
October 23, 2018

Changing the registry to 23 didn't work for me in itself. However, when I did that, I was able to change the file association in settings to ai, which I wasn't able to do before. It has stuck through several reboots, so I feel that I have solved the problem on my system.

Thanks everyone who helped on this issue.

Parksite Karl
Inspiring
October 22, 2018

I have since rebooted and all of my file associations are still proper.

Windows 10 64-bit

Participating Frequently
October 22, 2018

Well, this morning, none of the fixes are working for me. When I booted up, all the .ai associations had gone back to .xd. I tried the regedit change, no love. I uninstalled and reinstalled AI, no love. I again tried the regedit fix (reinstalling AI had changed it back to version 22), again no love.

To heck!

erikaa1286841
Participant
October 22, 2018

Well now I'm afraid to reboot. Crud.

Parksite Karl
Inspiring
October 22, 2018

I just noticed this.

I right-clicked on an offending file

Went to properties

Hit change next to Open with

Selected AI

All better. 

Doesn't sound like it is working for most, but fixed mine.

Shouldn't have happened in the first place.  There are more and more of these little "issues" getting pushed to the public.  Too bad.

Participant
October 22, 2018

I checked my registry files > Computer\HKEY_CLASSES_ROOT\.ai and it said Adobe.Illustrator.22 but Adobe.Illustrator.23 is installed... changed that registry key to the latter and it seems to be fixed.

marinv90229661
Participant
October 22, 2018

This registry fix actually worked and nothing has to be reinstalled. I just changed the value of the entry from Illustrator22 to Illustrator23 and now everything works as it should. Thanks, joosdm, saved me from uninstalling and reinstalling everything.

JinaF
Participating Frequently
October 22, 2018

Can you (or anyone, really) post step-by-step instructions for changing the registry key for us non-tech-savvy folks? I've been trying to figure out how to do that ever since I saw joosdm20559267's post earlier this morning, with no luck.

Thanks in advance!

Participating Frequently
October 19, 2018

As a test, I uninstalled Illustrator leaving XD installed. I then reinstalled Illustrator and it changed the file associations for ai files to Illustrator. So far so good.

Can someone else try this and see if they can repeat my results.

erikaa1286841
Participant
October 22, 2018

I uninstalled AI and then reinstalled. Files switched automatically from XD to AI. I didn't uninstall XD.

christopherm45961957
Participant
October 19, 2018

I have had this problem since the update from 2018 to 2019, Nothing fixes this issue.  I uninstalled and reinstalled twice, rebooting etc; manually set the file associations several times and illustrator file extension still is set to XD CC; not only that but windows will not even let me change any file association of any Adobe file extensions; would not even let me associate Illustrator with the .AI extensions when Illustrator was the only Adobe app installed; spoke with live chat an hour ago, and they actually told me that no one else has ever had this problem. ermm  this is so obviously a bug in the 2019 update and a very detrimental to production times; this is an update that is industry crippling and deserves a rapid public response, not a denial of its existence.   (yes industry crippling, so if it takes 3-4 additional steps to complete a task, and those additional steps take 5-10 seconds to complete each time they need to be executed, you could be looking at a lose of several hours a day on production, which means lose of money) but i am just angry that the chat support actually told me I was the only one in the world to report this problem, and that he was an expert in Windows and Adobe asking me "have I tried to reboot my computer", I told him yes I know where the power cord is.....  ( FYI: all the answers to resolve this problem in this forum would work if there was no problem with Adobe )

Inspiring
October 27, 2018

I completely agree, and so glad I found this thread. I am technically literate, and no WIn10 (64) registry hacks or reinstalling in any order, will fix anything. At one point I had XD and Illustrator correctly working - then installed Acrobat and watched in real time as my .ai files changed to XD icons.....and I wasn't even installing XD!

Adobe charge us every month for this, after taking way our ability to pay outright for these tools - the responsibility to keep this paid for service running and not impact our earning and time is theirs, not ours.

Legal action, if this doesn't get fixed in next week. Straight to the Adobe directors taking a big bonus for shoddy performance.

Very, very angry. Adobe, I really hope you're listening....

Participant
October 18, 2018

Having the same problem here. It started when I updated the programs last October 18, 2018. The correct answer above is not working for me either. Any answers from adobe?