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A
annap46945570
Participant
October 16, 2018
解決済み

My Illustrator files opens as XD files and I can't change it

  • October 16, 2018
  • 返信数 36.
  • 11916 ビュー

All of my Illustrator files force to open in Adobe XD even after I change the default app for .ai files to Illustrator.

    このトピックへの返信は締め切られました。
    解決に役立った回答 joosdm20559267

    Can you (or anyone, really) post step-by-step instructions for changing the registry key for us non-tech-savvy folks? I've been trying to figure out how to do that ever since I saw joosdm20559267's post earlier this morning, with no luck.

    Thanks in advance!


    JinaF First check wether you have all the newest updates from adobe CC and if you indeed have Illustrator version 23 installed. You can check this in the about info in the help menu

    !! Be aware that making the wrong changes trough regedit can be harmful to your Windows installation !!

    • Press start button + R at the same time
    • Type in Regedit and press ok.
    • You will probably get a Yes / No Windows security question > select yes
    • Regedit opens
    • Browse to Computer > HKEY_CLASSES_ROOT > .ai
    • Check the entry called: (Default)
    • If it says Adobe.Illustrator.22 you can try changing it by double clicking the entry
    • After you made the changes click ok and close regedit and try clicking an Illustrator file

    返信数 36

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    E
    Evil Hippy
    Participant
    October 18, 2018

    Is anyone also having the issue of vector smart objects in P'shop now opening in XD as well?

    Kind of annoying to have to export the smart object, then right-click said ai smart object to select "open with Illy" because if I don't it'll open with XD whether I like it or not. That's several extra steps in a process that used to be much more streamlined.

    Has anyone tried uninstalling just XD? I'm afraid that it'll default ai files to then open with P'shop somehow and I still won't be able to change it.

      N
      nicks10963186
      Participating Frequently
      October 18, 2018

      I uninstalled both Illustrator and XD. When I reinstalled Illustrator, the file association was changed to Illustrator. So, that should work if you don't need XD.

        E
        Evil Hippy
        Participant
        October 18, 2018

        Thank you! I tried uninstalling XD in hopes that I could set the default program...that did not work. I was afraid that my head would explode if I tried to uninstall/reinstall Illy and it didn't work. Killing XD and uninstalling/reinstalling Illy worked for me as well. I now just have to remember what I did to get Suitcase Fusion to work again. I don't have Illy icons, but I can overlook that for now. At least the "flow" is back.

        Yay.. updates.. Someday I'll learn to wait a bit after release for these bugs to get squashed.

        C
        Catalin D.
        Participating Frequently
        October 18, 2018

        I have the same problem on windows 10 64 bits. Uninstalling and installing the apps did not solve the issue for me.

        I hope a patch is coming soon. Very time consuming to workaround.

          A
          Anonymous
          October 18, 2018

          same problem here. but on Mac (HighSierra).
          Since CC2019 my .ai files do not have the usual icon. they're just shown with a "blank-document"-icon and if I double click them out of finder (or desktop) they will open in Photoshop. 

          Very, very annoying. I have to work with that all day long and every second time I forget that I should NOT double click the file .......

          Will try to get in contact with Adobe support too.

            hh92
            hh92
            Participant
            October 18, 2018

            I contacted Adobe support on live chat when I first had this issue and the person took control of my laptop to look into it. They did a few things which didn't work but I think then the way they got round it was by going back to the previous version of illustrator. Hopefully there will be a proper fix soon as this is obviously only a temporary solution.

              C
              CameronJennings
              Participating Frequently
              October 17, 2018

              I had the same problem. The "solution" accepted as the answer didn't work, so I'm just rolling back to the old versions until this gets fixed.

                pixelauthor
                pixelauthor
                Participating Frequently
                October 17, 2018

                I'm also having the same issue. Uninstall/reinstall as instructed in the "correct" answer does not fix the issue for me. I'm able to set the default to another non-Adobe app (for example, "File Viewer Plus" in the Windows App Store), but any time I try to set the default to a CC19 application, it just shows up as XD again.

                  B
                  BaarGraphics
                  Participant
                  October 17, 2018

                  I was having this issue on windows 10 and this solution worked for me!

                  1. Uninstall both illustrator and adobe XD

                  2. Reinstall illustrator

                  3. Set illustrator as the default program for .ai files (control panel > default programs > associate a file type with a program > choose default apps by file type > set .ai to illustrator)

                  4. Reinstall adobe XD

                    E
                    EnterAName
                    Participant
                    October 17, 2018

                    That didn't help. You cannot assign a program to files with an extension .ai

                      Delareon
                      Delareon
                      Known Participant
                      October 17, 2018

                      actually when you first uninstalled both and then installed Illustrator, you dont need to change anything. AI files are allready associated with Illustrator then and it didnt change when you install XD afterwards.

                      Delareon
                      Delareon
                      Known Participant
                      October 17, 2018

                      same here, i even tried to set Photoshop or Notepad++ as standard App for .ai files, just to test if theres something wrong with the illustrator installation maybe. But i cant change it.....

                      Thats a real bad problem since it breaks workflows.

                        tomash63640635
                        tomash63640635
                        Participant
                        October 17, 2018

                        Same here, I can't believe this, it's driving me crazy. It's not a minor problem for paid service!

                          IMADSGNR
                          IMADSGNR
                          Participant
                          October 16, 2018

                          This is even occurring when I try to edit vector smart objects from inside Photoshop... that's how I ran into this issue... Major time suck working around this.

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