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雷狮 Thunderlion
Participant
October 10, 2019
質問

Nvidia GPU Error code: 10 for Adobe Sotfwares | 奥多比软件英伟达显卡错误代码: 10

  • October 10, 2019
  • 返信数 0.
  • 918 ビュー

 

抱歉,我英语不好,但是关于这个错误我实在忍无可忍。
Sorry, my English is not good, but I can't bear this Error.

 

只要我用英伟达显卡启动奥多比相关软件,轻则软件崩溃并断开英伟达显卡的连接,重则出现蓝屏。
As soon as I started the Adobe software with NVIDIA graphics, the software crashed and disconnected the computer from the NVIDIA graphics card, or a blue screen.

 

  • 终止代码 | Stop code: VIDEO_TDP_FAILURE
  • 失败操作 | What failed: nvlddmkm.sys
  • 操作系统 | Operating system: Microsoft Windows 10 Pro 1903 18362.388
  • 电脑型号 | Computer Model: Microsoft Surface Book 2 15"
  • 显卡型号 | Graphics: Nvidia GeForce GTX 1060
  • 显卡驱动版本 | Graphics Driver Version: GeForce Game Ready Driver 436.48
  • 持续时间 | Time of Duration: 5 个月| 5 months


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事件查看器
Event Viewer Log

记录下载 | Logs Download: https://1drv.ms/u/s!AvRFwUsraNT4h60AALR80Hx9nLURAA?e=uMEUYh


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问答
Q&A

  • 问:用集成显卡运行 Adobe 软件有出现同样的故障吗?
    Q: Is there the same failure when running Adobe software with an integrated graphics card?

    答:没有
    A: No

  • 问:除了 Adobe Illustrator,其他奥多比软件也出现同样的故障吗?
    Q: In addition to Adobe Illustrator, do other Adobe software also have the same fault?

    答:是的,只要用英伟达显卡启动奥多比软件,均有概率出现这类错误。
    A: Yes, as long as you use the NVIDIA graphics card to start the Adobe software, there are probabilities of such errors.

  • 问:用英伟达显卡启动其他软件和游戏也出现故障了吗?
    Q: Is it also a problem to start other software and games with NVIDIA graphics?

    答:没有
    A: No

  • 问:英伟达显卡断开后,可以重新连接显卡吗?
    Q: 
    Can I reconnect my graphics card after the NVIDIA graphics card is disconnected?
    答:可以,作为二合一电脑,只需分离键盘,再重新接上即可。或者重启电脑。
    A: Yes, as a two-in-one computer, just separate the keyboard and reconnect it. Or restart your computer.
    注:英伟达显卡被断开后,键盘连接未受影响。
    Note: The keyboard connection is not affected after the NVIDIA graphics card is disconnected.

 

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已同时向英伟达论坛和微软社区(中国)反馈此故障
This fault has been reported to both the NVIDIA Forum and the Microsoft Community (China).

Nvidia GPU Error code: 10 for Adobe Sotfwares - Nvidia GeForce Forums

奥多比软件英伟达显卡错误代码:10 - Microsoft Community

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