Skip to main content
laurah34528772
Known Participant
Mar 11, 2022 3:56 PM UTC
Answered

Objects jumping around when moving

Since I have done the latest Illustrator update, sometimes when I go to move an object with the selection tool, holding shift to keep the object level, the object won't move where I want it to. A green circle with a plus sign in the middle of it appears, and the object jumps all over the screen or jumps back to where it was, and makes a sound. It is very frustrating. It isn't a snapping issue. I have never had this problem until recently.

    Anshul_Saini
    Anshul_SainiCorrect answer
    Community Manager
    Oct 18, 2022 1:13 AM UTC

    Hi @SPEEDBALL 2.0,

     

    We are sorry for the trouble & delayed response. Would you mind resetting the Illustrator v26.5 preferences and checking if that helps?

    If it doesn't, would you mind confirming if you are using a Magic Mouse or touchpad & sharing a small recording demonstrating the issue would be really helpful for us?

     

    Looking forward to your response.

     

    Thanks & Regards,
    Anshul Saini

    View reply

    40 replies

    Show previous replies
    Fatih Usta�mer
    Participant
    Mar 17, 2022 5:58 AM UTC

    I have the same issue!

    Translate
      Catharina5F94
      Participant
      Mar 17, 2022 5:27 AM UTC

      I have the same issue! I can't move my objets properly! They always snap back into place. 

      Translate
        laurah34528772Author
        Known Participant
        Mar 11, 2022 4:07 PM UTC

        I've just managed to do a video of the issue. I thought it was just when holding shift, but it isn't. It can be when moving any object.

        Translate
        Monika Gause
        Community Expert
        Monika GauseCommunity Expert
        Community Expert
        Mar 17, 2022 9:44 AM UTC

        Smart Guides and the shift key (for restricted transforming) don't cooperate well.

        Try it without the shift key and let the smart guides guide you (the mark the horizontal/vertical move). Or turn off the smart guides.

        Translate
        laurah34528772Author
        Known Participant
        Mar 17, 2022 10:07 AM UTC

        The issue isn't only when I hold the shift key, and I don't ever have smart guides turned on, so it's nether of these things. It's never done it before in years of using Adobe Illustrator, so there is clearly a glitch somewhere.

         

        Translate
        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices