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R
RONI26996879a9r7
Participant
March 28, 2023
Question

rotating the canvas is screwy

  • March 28, 2023
  • 2 replies
  • 426 views

When I use the 'rotate view' option the rotate the canvas it seems to work properly at first, but as I work on the rotated canvas it switches to gray nothingness and I can't find the piece I was working on even when using the navigator window.

The gray nothing seems to be triggered by the scroll bars but I am not sure it's the only thing that causes it.

I cannot stress enough how inconvenient this bug makes working on my current project.

This topic has been closed for replies.

2 replies

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
April 21, 2023

Hello @RONI26996879a9r7,

 

We understand that encountering technical issues can be frustrating. Would you mind sharing some more details, like the exact version of the OS/Illustrator, system config (CPU/GPU/Memory), a sample file (https://community.adobe.com/t5/illustrator-discussions/share-your-files-in-6-simple-steps/td-p/12967531), and a screen recording of the problem (https://community.adobe.com/t5/illustrator-discussions/screen-record-an-issue-on-windows-amp-macos-for-sharing/td-p/12967727), as suggested by Monika so that we can investigate this further?

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
March 28, 2023

Please tell us the version and system.

Also: which graphic card is it? Is there perhaps an updated driver available?

R
RONI26996879a9r7Author
Participant
April 19, 2023

I am always working on the latsest update of Illustrator. Also I couldn't find info in my computer about a graphic card.

 

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