Skip to main content

1 reply

Anubhav M
Community Manager
Community Manager
August 16, 2023

Hello @ Rob217717683hsl,

 

We understand how frustrating it can be to encounter technical issues while working in Illustrator. I was unable to locate your comment on the UserVoice shared. Would you mind sharing more details here, like the exact version of the OS/Illustrator, system config (CPU/GPU/Memory), details about the workflow when you encounter this problem, and a screen recording of the problem (https://community.adobe.com/t5/illustrator-discussions/screen-record-an-issue-on-windows-amp-macos-for-sharing/td-p/12967727), so we can investigate this further?

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

Inspiring
August 30, 2023

Hi Anubhav,

 

Sure thing. This has been an issue on all versions of Illustrator since 2017ish.

I'm currently on the latest version.

 

I've attached multiple clips showing the odd behaviour of smart guides in Illustrator.

You can see the smart guides indicator appear in all these examples showing that objects are snapping.

Yet, when the users zoom in, the objects clearly aren't snapped.