Text on circular path disappears or scatters

Forum|Forum|2 years ago
October 5, 2023
3 replies
952 views

I'm working on a project where I place the names of the companies above the actual logo. I use the type on path tool for this and put it on a circular path around the logo. After closing Ai and reopening it the next day, all the text was scattered around the document (Screenshot: the red arrows are pointing to the scattered letters). My second try resulted in the text just disappearing...... very frustrating. Does anyone know where the problem lies? Thanks in advance

Bug

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Team Digitalsnack

Participant

Hi!

I have the same issue in v28.2. Is anyone still experiencing this and possibly have a solution to fix it? Thanks!

Anubhav M

Community Manager

Hello @Team Digitalsnack,

We understand that encountering technical issues can be frustrating. Would you mind sharing some more details, like the exact version of the OS/Illustrator, the exact details of your workflow, a sample file (https://adobe.ly/3OK5L40), and a screen recording of the problem (https://adobe.ly/3uBfaUM), so we can investigate this further?

Looking forward to your response.

Thanks,
Anubhav

J

Jerry5C35

Participant

Has there been a fix to this issue? All my type on paths or circles disappear when I try to outline them and when I try to save the file. They're there, I just have to resize the paths for them to show, but that means redoing all the placement and sizing every time?!?

Anshul_Saini

Community Manager

Hello @Jerry5C35,

I understand how frustrating this issue must be for you. To further investigate and assist you better, could you please provide some additional information?

Ensure that you are using the latest version of Adobe Illustrator (v28.1). If not, please update to the latest version and see if the issue persists.
Confirm the version in which the problematic file was initially created.
Let me know if this issue occurs with newly created files or if it's specific to certain existing files.
If the problem persists after updating, kindly share the problematic file with me. This will help our team to examine the file structure and identify any potential causes.

I appreciate your patience and cooperation in resolving this matter. If you have any other details or observations, please share them. Thank you!

Best,

Anshul Saini