text to vector graphic does not work in Illustrator 2024 v28.0 getting error something went wrong

Also having the same issue as everyone here  😞

Hello All,

I see more and more users are experiencing issues with the Text to Vector Graphic (Beta) feature in Adobe Illustrator 2024. I want to reassure you that the Illustrator product & engineering team is actively addressing this problem on priority. They are working diligently to find a solution and resolve the issue as soon as possible. I appreciate your patience and understanding.

Based on the reports and on personal level understanding, it seems that this problem may be more prevalent on older Mac machines or those with lower hardware specifications. While the team is investigating and working on optimizing the feature, you might also consider trying this feature on a higher-spec or newer Mac if you have access to one, just to see if it behaves differently. This information could be valuable for the product team's investigation.

Thank you for your understanding, and I'll keep you updated as soon as there are any developments or solutions to this issue.

Best regards,

Anshul Saini

Hi Anshul. I have the same problem.
But I saw that my laptop got hot when almost finished the generative task. I think the video driver can't finish the operation.
I using a MacBook Pro mid-15 and don't have any compatible error messages.

Hola, he tenidos muchos problemas para hacer funcionar. Me sale un error. Hasta ahora se queda procesando pero no aparece la imagen al final.

• Sistema operativo: MacOS Monterey
• Cualquier especificación de hardware: MacBook Pro (Retina, 15-inch, Mid 2015), 2,2 GHz Intel Core i7 de cuatro núcleos, 16 GB 1600 MHz DDR3, Intel Iris Pro 1536 MB
• Marca y modelo del dispositivo: MacBook Pro (Retina, 15-inch, Mid 2015).

Hi, I have the same problem here in my Macbook Pro. Shortly after entering a prompt Illustrator slows down just to show an error message after some time. I need to close Illustrator because my Mac gets super slow and unusable.

System Specs:

MacBook Pro (Retina, 15-inch, Mid 2015), 

MacOS Monterey 12.6.6 (21G646)

2,2 GHz Quad-Core Intel Core i7,

16 GB 1600 MHz DDR3,

Intel Iris Pro 1536 MB

I have updated to version 28.0 the system is processing my promt but end with error messages saying something went wrong, please try again.

I am able to try the mockup and the Retype thou.

Please advice.

Thanks

Text to vector graphic not working and keep coming up with error message. has anyone experience this and what is the resolution to fix this.

Thanks

I tried many times, but at the end of the process I always got the same error. What's the problem.

Something went wrong.

Please try again.

I have the exact same issue here also. MacBook Pro Intel Core i7 2.2GHz 16 Gb RAM, OS Monterey 12.7. Takes a long time processing it and then at the end I also get the red box with the error "Something went wrong, please try again". It also slows down my entire macbook to a crawl and when I look at the CPU temperature it shoots up to 79˚C and the fan is working hard!! If I quit Illustrator it then comes back down to 47˚C and the fan goes off. If I reboot Illustrator and dont use the text to vector graphic function all is well, speed is normal as is temperature. Only when I use this new Beta function does it stop working. Hope this feedback is of help.

Cheers

Please post your hardware specifications