Inspiring

Answered

UI Graphical Glitches in last 2 versions of illustrator

Forum|Forum|3 years ago
January 23, 2023
3 replies
1106 views

Attached PC specs. Having the same problem on 2 machines with the last 2 versions of illustrator.

The UI will become corrupt. Not pictured, but the control bar at the top where we show our transform will be jumbled.

We can restore the UI by minimizing, but it usually corrupts again right away with any use.

Thanks for any help!

This is happening on multiple computers here.

pc1.txt

pc2.txt

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Correct answer ryancloud

The issue was not resolved after all.

I think I have fixed it with this:

R

ryancloudAuthorCorrect answer

Inspiring

The issue was not resolved after all.

I think I have fixed it with this:

R

ryancloudAuthor

Inspiring

Between updating everything possible and changing scaling, I think the issue has been resolved. Thanks all!

Kevin Stohlmeyer

Community Expert

Check your Graphics Card for updates or you can go into Preferences/Performance and turn off GPU.

R

ryancloudAuthor

Inspiring

GPU acceleration didn't seem to have an effect on the UI display.

I am updating the GPU drivers. Will report back

Anubhav M

Community Manager

Hello @ryancloud,

Sorry to hear about this experience. I hope the suggestions shared by Kevin helped resolve the problem. If not, kindly try resetting your Display Settings to use the Default Resolution and Scaling and then relaunching Illustrator to check if it helps.

If the issue persists, kindly share some more information, like the exact version of the OS and Illustrator installed on your computer, system configuration (CPU/GPU/Memory/Display Monitors used), and a screen recording of the problem (https://community.adobe.com/t5/illustrator-discussions/screen-record-an-issue-on-windows-amp-macos-for-sharing/td-p/12967727) so that we can investigate this further.

Looking forward to your response.

Thanks,

Anubhav

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