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WHAT IS WRONG WITH YOU GUYS AT ADOBE?!

Forum|Forum|8 years ago
October 22, 2017
14 replies
6977 views

I've seriously about had it... your updates are the absolute worst!! Are you even using the software?? You have taken a decent program and turned it into a pile of unusable crap year after year. Please resolve these issues...

1. With the latest update you just removed the ability the two finger pan and zoom when you have the brush tool. Nobody wants to paint with their fingers! And even if they did, two finger gestures should be separate!! Nobody wants to switch to the selection tool just to pan and zoom!! This has entirely interrupted my workflow... your entire focus should be on a touch, pen, keyboard interface. Develop this software for seamless usability for devices like the Surface Pro and Surface Book. Anything else, and you're going in the wrong direction...

2. With the latest update the align tool now randomly decides to switch to Align by Selection as default....

3. With the latest update, the program has become an even further resource hog. Quit bloating this software and establish some principles that will develop lean and mean software.

Finally, since I've calmed down a little bit I will share some positive notes.

I like the panels moved to the right. I think it's a nice change that I can see speeding up my workflow. However, it's not quite there, and I'm hoping to see some further refinement moving forward. For example.. one of the most used buttons in Illustrator, the Select By control should be in the QUICK ACTIONS section. Because it's not, I have to turn the Control bar back on... Which makes the effort for the right panel almost useless...

I feel like this program is being developed by people who don't take the time to consult those who actually use it. I have never been so frustrated at a piece of software in my life. Every update is providing more and more of a negative impact to my work flow....

This topic has been closed for replies.

Correct answer AshutoshChaturvedi

We have a fix for Align to selection issue and is available in the pre-release build. Please visit http://adobe.ly/1Q3rCPI and get the latest build titled Adobe Illustrator CC 22.0.2 - Hot Fix.

This build is of production quality. Please feel free to use / recommend it for your day to day activity.

Warm Regards,

Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

A

Ama30570876fdbq

Participant

I purchased the annual subscription for premium and ended up having to duplicate my work in both Adobe and MS Word because Adobe does not save any of my updates. It's the absolute worst experience with a software I have ever had.

Monika Gause

Community Expert

@Ama30570876fdbq schrieb:

I purchased the annual subscription for premium and ended up having to duplicate my work in both Adobe and MS Word because Adobe does not save any of my updates. It's the absolute worst experience with a software I have ever had.

lease create a new thread, tell us your system and where you save your projects and exactly describe the problem.

This forum is 95% volunteers. Staff is marked as such.

X

Xavier5EC0

Participant

The real problem here is that the business model needs a constant "improvement" feed to justify the fact they are making you pay a monthly fee (since the justification is : you have constant updates). Hence tons of unnecessary new features / changes, which severely damage usability when it should enhance it (scoop : everything was already at the top in 2015).

I just had to use Illustrator because my stupid employer does not provide me with Axure (I'm an UX designer)... and I'm becoming crazy with this new auto "grouping" system for objects. Making a damned basic selection is like walking through the halls of hell.

And don't start me on photoshop selection tool off-pixel...

STOP ADDING. START FIXING ! AND LEARN HOW TO K.I.S.S. [removed]
Make Adobe Great Again, like the suntaned idiot would have said a few (far too long) years ago...

Doug A Roberts

Community Expert

I'm becoming crazy with this new auto "grouping" system for objects. Making a damned basic selection is like walking through the halls of hell.

By @Xavier5EC0

What do you mean by this?

S

siobhan74

Known Participant

Totally agreed! I used the align tool with nodes to straighten lines in mudmaps and floor plan layouts and now it aligns a line with something else, not even on the page? I've tried everything to turn it off. completely unusable align tool. Thanks Quackers! you've destroyed a once useful tool. It's like going back to the Quark XPress days!

Monika Gause

Community Expert

Totally agreed! I used the align tool with nodes to straighten lines in mudmaps and floor plan layouts and now it aligns a line with something else, not even on the page? I've tried everything to turn it off. completely unusable align tool. Thanks Quackers! you've destroyed a once useful tool. It's like going back to the Quark XPress days!

By @siobhan74

Please do either:

describe your issue in this forum and show screenshots (helps with understanding) in order to get help (remember we're not Adobe staff unless we're taggd as such)

or

post a bug report to http://illustrator.uservoice.com

in order to reach out "to Adobe" (the engineers responsible for the product)

Met1

Legend

2017? Why is this showing up three years later? What am I missing?

Monika Gause

Community Expert

If CorelDRAW is that good, then why are you wasting your time with posting in this forum?

Monika Gause

Community Expert

Well. You are not talking to Adobe here. This is a public forum. And at least 95% of people are other users.

I have used CorelDRAW. And while I like some of the features, I don't find it intuitive. At all. The thing is: when you are not used to an app, then you can't expect to be able to use it efficiently. They are just too complex these days. Probably you have grown up with CorelDRAW. I have grown up with FreeHand. I had to learn Illustrator when I switched. I didn't expect that, but later realized that it's logical that this is the case. The application concepts are too different.

And mind you: I also use Affinity Designer sporadically. And Inkscape and a couple of other vector apps from time to time. They are all unintuive to me. Probably their regular users think differently about that ...

AshutoshChaturvedi

Legend

christ91558460 wrote
1. With the latest update you just removed the ability the two finger pan and zoom when you have the brush tool. Nobody wants to paint with their fingers! And even if they did, two finger gestures should be separate!! Nobody wants to switch to the selection tool just to pan and zoom!! This has entirely interrupted my workflow... your entire focus should be on a touch, pen, keyboard interface. Develop this software for seamless usability for devices like the Surface Pro and Surface Book. Anything else, and you're going in the wrong direction...

We have fix for the two fingers pan and zoom also on the prerelease build I mentioned earlier

AshutoshChaturvediCorrect answer

Legend

We have a fix for Align to selection issue and is available in the pre-release build. Please visit http://adobe.ly/1Q3rCPI and get the latest build titled Adobe Illustrator CC 22.0.2 - Hot Fix.

This build is of production quality. Please feel free to use / recommend it for your day to day activity.

Warm Regards,

Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

AshutoshChaturvedi

Legend

christ91558460 wrote
I feel like this program is being developed by people who don't take the time to consult those who actually use it. I have never been so frustrated at a piece of software in my life. Every update is providing more and more of a negative impact to my work flow....

Hi,

I am sorry to hear you have been facing issues off late. As humans, we do make mistakes at times. Here is what I would request you to do

1. Report each of these issues separately on our feedback channel illustrator.uservoice.com

2. Join us on the pre-release program so that we can openly discuss the future roadmap with you. click http://adobe.ly/1Q3rCPI. A few prerequisites to join the program: A valid subscription. The latest release of Illustrator installed on your machine.

Warm Regards,

Ashutosh

Sr. Quality Engineering Manager - Illustrator

rama_ai11751598

Inspiring

Hi christ91558460,

Sorry to hear that some of your workflows are broken in this new update, Illustrator Team would like to engage with you more on this, you can join pre-release by clicking this link Adobe Prerelease

-Rama

Illustrator Team

R

RimVai

Known Participant

Also, why can't I click and drag a file into illustrator to open it (Windows, dunno about mac)? Before the new dumba$$ CC2017 new-file menu update I could drag a file into a freshly-opened illustrator and that's it. Then CC 2017 came out with that new "get started" bollocks and I could only drag a new file into the program IF I've created a new empty file to get to the actual program window. Now I can't do even that.... Thanks.