Participant

Question

White graphics & logos preview in my libraries displays with white background, so I can't see them

Forum|Forum|6 months ago
September 22, 2025
2 replies
218 views

Hello everyone,

I use the CC library frequently, but it's really frustrating that white graphics and logos appear as white backgrounds in the preview. Even though the graphics and logos have a transparent background, they appear as solid white backgrounds instead of the grayscale separation they used to have. This is why I'm having a hard time finding what I'm looking for. I've seen threads about this, but most of them are from a few years ago, and I've read someone on the Adobe team will address this issue. However, the problem persists. How can I fix this?

How-to

Ton Frederiks

Community Expert

This is a known bug and has been escalated in october last year.

See: https://community.adobe.com/t5/adobe-collaboration-experiences-bugs/assets-in-cc-library-appear-with-a-white-background-because-of-that-white-graphics-are-not-visible/idc-p/14852934#M986

Anubhav M

Community Manager

Hello @izzets6586254,

The product team has asked for more info. Could you share a screenshot of the Creative Cloud app version by opening the Creative Cloud Desktop app > Menu > Help > About Creative Cloud?

Looking forward to hearing from you.

Anubhav

Ton Frederiks

Community Expert

It is easy to reproduce. I have Adobe Creative Cloud Version 6.7.0.278

Create a circle in Illustrator and fill it with white (no stroke unless that is white too).

Drag it to a CC library.

The circle disappears against a white background in the preview.

Abhishek Rao

Community Manager

Hi @izzets6586254,

Thanks for sharing the screenshot. I can see how frustrating it is when white graphics blend into the preview background in the Libraries panel. Right now there isn't an option to change the preview background, which is why transparent white artwork ends up looking like a solid white block. A workaround for now is to place the asset on an artboard or a darker background in Illustrator, so it's easier to spot.

I understand how important this functionality is for your workflow. It would be great if you could add your request here: https://adobe.ly/4nziq9D. Submitting it there helps the team prioritize the improvement, and you'll also get notified when there are updates.

Best,

Abhishek

kfloris

Participant

Hey, just wanted to check in on this. I'm running into the same issue and was curious if it's been resolved on your end. Thanks in advance!

Cheers,
-Kent

Kurt Gold

Community Expert

At least in the latest Illustrator versions (e.g. 30.3) you can show a transparency grid for the previews (in the CC Library panel flyout menu).

Unfortunately, you still cannot do this in the regular Symbols panel.

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