Why does Adobe have the worst support when you contact them through chat?

Hello @Phasecast,

Sorry to hear about this experience. Would you mind sharing a few details, like the exact version of the OS and Illustrator installed on your computer, system configuration (CPU/GPU/Memory/Display), and a screen recording of the problem so that we can investigate this further?

Looking forward to your response.

Thanks,

Anubhav

Adobe is no worse than chatting to Amazon support, but yes, at the end of the day it's bad. 😉 That said I'm with @pixxxelschubser: It would be more useful to explain what you are having issues with so we can point you to the proper resources and offer assistance.

Mylenium

Hi @Phasecast 

What exactly is the problem in which programme? Maybe we can help here in the forum (except for licence and account questions, the chances are usually quite good).