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Window and panels moving when Mac goes to sleep

Forum|Forum|4 years ago
April 8, 2021
70 replies
63097 views

I'm on a Mac Mini M1 with 16GB and Big Sur 11.2.3, and am up to date on my Creative Cloud updates. About 25-30% of the time, when the computer goes to sleep, Illustrator will drop down about 1/5 of the way down the screen, as if I clicked the title bar and dragged it down the screen. When this happens, some of my panels will move around as well and I have to reset my workspace. Also, the grey space around the artboard shimmers when I move my cursor and the little popup window urging me to click and learn more about new features will have the font size reduced about 60%. All this happens with both Illustrator and Photoshop (the only Adobe apps I use regularly.) I usually end up quitting and restarting the program, and resetting my workspace. Oddly, all this doesn't happen EVERY time the computer sleeps, but it does happen fairly often, and is very annoying.

Correct answer hank_stamper

Hello Anubhav,

Thank you for the reply. I am running Sonoma 14.7.5

Photoshop 26.5.0

Illustrator 29.4

InDesign 20.0

On a Mac Studio 2022 Apple M1 Max/Apple Studio Display/BenQ LCD Display

Strangly if I put the computer to sleep via the Apple menu, this problem does not occur. It only happens when I let the compter sit for any length of time.

Upgraded to Sequoia and, so far, have not seen the problem recur

Show previous replies

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morganm99342096

Participant

Now it's the middle of July and no solutions yet. Happens to me on an M1 Macbook Pro with an external LG 4k monitor, and in Photoshop, InDesign and Illustrator. No other applications. It is super frustrating and time consuming to move your windows around constantly and have to fix your workspaces. I am doing a lot of "save for web" and literally every time I save a file, the save screen is in the bottom left of my monitor, I have to drag it up to the center so I can type the name and save, and then the next time I save, I have to do it all over again. How has no one fixed this issue yet!? It is MADDENING.

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cyclopsdx

Inspiring

I am having the exact same problem as everybody else. Upgraded to an M1 Mac mini and a 32" display a few weeks ago and all my Adobe products (Photoshop, Illustrator, InDesign) are doing exactly the same thing. It's frustrating, having to constantly move the windows back up after my Mac comes out of sleep mode. Why? Why do I face a constant stream of issues and niggles with Adobe software? The only reason I was forced to upgrade my machine is because my clients are insistent upon using the latest versions of Creative Cloud apps and they were no longer compatible with my older machine. So here I am, ££££'s worse off, only to find the software that forced me to upgrade my entire work station is still, unsurprisngly, shockingly, substandard.

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Spike666

Inspiring

I pointed this out before, I guess I will point it out again.

This started for me when I bought a Mac Mini M1, primarily with sleep. What also started at the same time were problems with the monitor coming out of sleep, often requiring a full reboot. The OS constantly sent up error messages about there being a USB-C device, which was my monitor, not having enough power. That was strange since it was a monitor with AC power. Possibly unrelated but other problems that started at the same time were unmounting disk drives during sleep and remounting them, over and over, generating tons of "eject before disconnecting" messages on wakeup from sleep. Probably unrelated, my Magic Keyboard occasionally goes nuts if it's on bluetooth, typing random characters. Apple replaced the keyboard, which was pointless since I had already told them I had a second one (different language and layout) and it had the same problem.

So my Mac Mini experience has been a disaster in a number of ways, particularly with sleep. I only keep it because I sold my 2013 iMac, which worked fine. And while I haven't had any issues like windows moving down except with Adobe software, I can't say that Adobe is my biggest problem with the M1 and displays, just one of many that showed up with the Mini.

j4m1eb

Known Participant

In some ways it's good to see more people suffereing the same issue. It only became apparant to me when I went from an iMac to an M1 mac mini with external display, now I have a Mac studio with same issue. With Apple now pushing headless macs and their own displays, more people are encountering the issue. Maybe Adobe will fix it. Doesn't happen with all their programs, just Photoshop, Illustrator and Indesign for me.

matthewc25497580

Participating Frequently

One other thing I've noticed is that i always see a faint outline of any Adobe product on the lock screen which has dropped down the screen when turning the monitor back on. I've never seen any outline on anything else on the lock screen.

thobgoodAuthor

Known Participant

Also, this thread has apparently been marked "Solved." This problem has NOT been solved. One user posted a workaround, which I've much appreciated, but this is not a solution, it's just a workaround that requires modification of the user's workflow. This is an UNSOLVED problem that is only happening with Adobe programs, and continues to happen.

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chungh51813414

Participating Frequently

Mac Studio M1 Max with latest Photoshop version. Found this thread because I have the exact same issue. About 25% of the time when I wake the Mac from sleep, the entire photoshop window drops by 1/5 of the screen. First few times was amusing, now it's just annoying.

udderball

Inspiring

Adding my voice to the chorus; I'm dealing with the same issue

MacBook Pro M1(16-inch, 2021)

Monterey 12.4

matthewc25497580

Participating Frequently

Now July 2022 and still no fix. M1 Sudio Ultra and happens on the new 27" Apple Display monitor and Samsung G9 Ultrawide. I have many open programs often and it is only Adobe progs that have this issue.

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ozankarakoc-cc

Inspiring

This is incredibly annoying. Can't wait for a real fix.

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cespejo1158

Participating Frequently

I wouldn't hold my breath.

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slapdashpublishing

Participant

Brand New Mac Studio Ultra and I have the same problem. How do we fix this. It is driving me crazy.

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Dazzling_Walrus5F8D

Participant

Same here - brand new (June 2022) Mac Studio with Studio Display and ALL programs (Adobe, Chrome, etc.) move to 1/3 of the way down the screen when I open back up from sleep mode. Assumed it was an Apple issue but maybe not?

Warren Heaton

Community Expert

If it's happened to all applications, that indicates something other than Adobe software as the cause.

Have you started an Apple are support chat about this?

https://getsupport.apple.com

Andrei Apoev

Participating Frequently

Maybe it will help someone.
For myself, I solved this issue in the following way:
I recorded the actions in BetterTouch
1) Maximize Window
2) Reset Workspace (to restore the toolbar)
3) Switch preview (GPU > CPU > GPU) to remove flicker on gray background (Thanks @cespejo1158)
I run these actions with a single keyboard shortcut ( ⌥⌘R)
It is also possible to customize for Photoshop and other.

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cespejo1158

Participating Frequently

That's a workaround, not a solution. While I appreciate it, Adobe really needs to fix this annoying problem.

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Spike666

Inspiring

Agree 100%. Really need a solution.

dannyboyx

Participant

June 2022 and this issue is still happening to me. M1 Studio and Updated Creative Suite, two external LG monitors. My work around is to hide all the programs that move before putting the cumputer to sleep. Chrome, Illustrator and Photoshop.