access to my files after my subscription expired

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Hi,

How can I get access to my files after my subscription for Illustrator iPad expired? It says that I should be able to see them in Creative Cloud, but there are not there

Thanks

Sync and storage

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Monika GauseCorrect answer

Community Expert

WHen did you cancel? Just recently? Or longer than 30 days ago?

Can you still access the files on the web? assets.adobe.com

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

Michael J. Hoffman

Community Expert

To expand and clarify what Monika wrote, you should still be able to see your files at:

https://assets.adobe.com/cloud-documents

Although, oddly enough, I'm not seeing my own files there this morning (page opens but no files are listed, in Safari on my iPad)... maybe there is a system issue. Can anyone else verify this link?

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