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Jazz5C19
Participant
Apr 16, 2022 9:13 AM UTC
Question

Added fonts not showing in iPad illustrator

I'm using illustrator on the iPad for work, and suddenly within the last few hours I am unable to view my added fonts, they're greyed out and any work that has used the added fonts is now pink. My internet is fine, but when I try to re add a font the message Adobe is offline is shown. Can anyone help me? 

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7 replies

Ardier26885077vla8
Participant
Oct 31, 2022 3:09 PM UTC

Did you find a solution? Having this problem right now

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Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
Nov 29, 2022 4:58 PM UTC

Hello @Ardier26885077vla8,

 

Sorry to hear about this experience. Would you mind trying the suggestions shared in this help article (https://helpx.adobe.com/in/photoshop/kb/text-layer-missing-fonts-ipad.html) and checking if it helps?

 

Looking forward to your response.

 

Thanks,

Anubhav

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    jacob.z
    Participant
    May 2, 2022 7:21 PM UTC

    Same issue here ¯\_(ツ)_/¯ 

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    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    May 2, 2022 7:48 PM UTC

    Were any of you using fonts that were recently discontinued?

    https://helpx.adobe.com/fonts/using/removed-fonts.html

     

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    jacob.z
    Participant
    May 3, 2022 4:55 AM UTC

    Hi Kevin,

    Thanks for your reply! Short answer is no. And I don't think it's the issue either. The issue is the core functionality of adding fonts (not activating adobe fonts) has disappeared, alongside with the fonts previously added. 

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      Kevin Stohlmeyer
      Community Expert
      Kevin StohlmeyerCommunity Expert
      Community Expert
      Apr 18, 2022 6:23 PM UTC

      Make sure you are logged in to the Creative Cloud and that there are no pending updates for either app (CC and Illustrator) on your ipad.

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      esemve
      Participant
      May 1, 2022 3:51 AM UTC

      I'm having the same issue. Both apps are up to date on my iPad. All of my previously imported fonts are missing, and there is no + button to add, so all of my previous projects with unoutlined text are broken.

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