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spencerw62198846
spencerw62198846
Participant
July 13, 2024
Question

Adobe iPad App Issues

  • July 13, 2024
  • 2 replies
  • 373 views

I'm having a lot of issues with the adobe apps since getting my new iPad Air. None of the files from my computer seemed to transfer correctly and even when I add the files into creative cloud they don't show up. It's actually incredibly frustrating how I bought this to design on the move and the poor app design is ruining it. Can you please fix your sync and performance issues!?!? I am not the only experiencing this. 

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2 replies

B
Brewery Market
Participant
July 16, 2024

Mine also on a new iPad air13 won't sign in..

creative explorer
Community Expert
creative explorerCommunity Expert
Community Expert
July 13, 2024

@spencerw62198846 so, I just tried on my MacBook Pro and my iPad, and I see my files syncing no problem.

What could be the issue? Do you have multiple Adobe accounts with different email addresses? (I ask because I do! I do have a separate personal and work/school emails, and yes I have two subscriptions too as well!). Double check that you are logged into the correct account. 

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