Can't use Adobe Illustrator despite annual subscription

Question

I received an annual Adobe Illustrator subscription via iPad on February 19th 2022 Which I bought for eleven thousand nine hundred Pakistani rupees, For a couple of days I used Adobe Illustrator properly, But on February 21 20, when I turned on Adobe Illustrator, I was asked to buy a subscription again.

michelew83603738 · Answer

You would be better served to contact Adobe Customer Care, we are volunteers and don't work for Adobe. I don't have that page for your country I am afraid, but it is:

https://helpx.adobe.com/contact.html

perhaps it will auto redirect

You could also try contacting them through Twitter, response time might be faster.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded