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Laura Coyle.
Community Expert
Community Expert
May 24, 2024
Question

Capture Shapes not working in Illustrator on iPad

  • May 24, 2024
  • 1 reply
  • 231 views

I can place an Adobe Capture shape in Illustrator on the desktop, and it behaves as expected: one fill color that can be changed, no clipping masks or difficulty selecting.

However, on the iPad, the same Capture shape is placed either as an image, or sometimes as paths that are grouped and inside clipping masks. When you try to select and change the fill color, it's not possible because of excess clipping masks.

The only workaround is to place the shape in a desktop cloud document and open on the iPad, but shapes created in Adobe Capture should work everywhere - and they used to work on the iPad.

This topic has been closed for replies.

1 reply

Anubhav M
Community Manager
Community Manager
May 26, 2024

Hello @Laura Coyle.,

Sorry to hear about your experience. Would you mind sharing more details, like the exact version of the OS/Illustrator, device model, and a screen recording of the problem (https://adobe.ly/3R22pL0), so we can investigate this further?

Looking forward to hearing from you.

 

Thanks,

Anubhav