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Participant
Nov 13, 2023 8:10 AM UTC
Answered

Illustrator for iPad crashes when I use Apple Pencil…please help!

Works great when just fingers, but get the Apple Pencil anywhere near and crash! Brand new iPad and 2nd gen pencil. Anyone have any ideas? Thanks in advance!

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Monika Gause
Monika GauseCorrect answer
Community Expert
Nov 13, 2023 10:54 AM UTC

Try and turn off the Apple Pencil Effects in the iPad system

2 replies

Monika Gause
Community Expert
Monika GauseCommunity ExpertCorrect answer
Community Expert
Nov 13, 2023 10:54 AM UTC

Try and turn off the Apple Pencil Effects in the iPad system

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Participant
Nov 16, 2023 1:25 PM UTC

Yeap, it works! I'm having the same problem and turnning the pencil effects solved the issue! 

Thanks!

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