Illustrator Ipad student account can't use

Question

I can log into my creative cloud student account on my Ipad Pro but whenever I try to log into Illustrator it says that I have to contact my IT-Adminstrator to gain access to Adobe Illustrator on Ipad.

Does anybody have a solution to this?

jane-e · Accepted Answer

It depends on how your school set it up. Since it is a school account, you have to go through your school's IT department. You have gotten a correct answer from both your iPad and from an Adobe employee.

Contact your IT department.

~ Jane

Ashutosh_Mishra · Answer

Hi there,

Thanks for reaching out. Please check your membership information on Adobe accounts page. You should be able to see the membership you've given.
If you do not see any membership there, I'd recommend contacting the IT-Administrator & check with them if you're given access to the app.

Hope it helps.

Regards,

Ashutosh

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.