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J
johnd92063344
Participant
September 19, 2023
Question

Illustrator not loading in Ipad

  • September 19, 2023
  • 1 reply
  • 413 views

My Illustrator for Ipad won't open. It is a 3rd Gen Ipad pro with IOS 17. Adobe have recommended that I downgrade to IOS 16. This seems like a bit of a faff and pre-supposes that IOS 17 is the issue. 

Does anyoe recognise this problem and was it solved by downgrading? 

Thanks. 

 

This topic has been closed for replies.

1 reply

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
September 20, 2023

iOS 17 is still in beta. 

This is a public forum with 95% of people not being staff and we have no other information than: downgrade.

 

You cannot patch or manipulate iOS that much, so installing some third party magic in it just is not possible.

J
johnd92063344Author
Participant
September 20, 2023

Thanks for your very kind reply. To be clear all I'm asking is :

A Has this been recognised as an issue

B Was the issue solved by an upgrade 

 

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
September 20, 2023

Since it's still a beta system, it's not an issue. Beta periods exist for the very reason that everyone adapts their software. 

So since Adobe told you that Illustrator is not ready yet, they are aware of it. If no update is available to you, then there is none.

 

There is a Prerelease program for Illustrator iPad and maybe you want to join it. I don't know if the prerelease version works on iOS 17, because I do not install Apple beta systems anymore. Apple systems only get usable when they are about 2 years old.

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