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Participant
Aug 7, 2024 1:36 AM UTC
Question

Illustrator won't open gif or jpeg files on brand new iPad pro

I go to find the files on iCloud and they're greyed out. I save them to the iPad and they're still greyed out. I have a simple 5K gif I'd like to open and a bunch of small jpegs - what am I doing wrong?

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1 reply

Monika Gause
Community Expert
Community Expert
Aug 7, 2024 9:17 AM UTC

What is the color depth of those JPEGs?

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