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May 24, 2023
Answered

iPad Adobe illustrator Unable to export and flashback problems

  • May 24, 2023
  • 1 reply
  • 150 views

my iPad 2019(Seventh generation)Ai format file cannot be exported after installation.Repeated attempts to find that once in a while it can be exported.In addition, when I build a new canvas, I often can't draw graphics and fill it with any colors.Open the layer and find something, but the canvas doesn't display.Also, there are frequent flashbacks, which are basically flashed when saving files.I hope you can tell me the solution, thank you.

The video is as follows:

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Correct answer Anshul_Saini

Hi @Panama5EE0,

 

Sorry for the delayed response. It seems like you're experiencing multiple issues with Adobe Illustrator on your iPad. 

I apologize, but I must clarify that the Adobe Illustrator on the iPad is unsupported on your iPad due to RAM limitations. Adobe Illustrator on the iPad is indeed supported on various iPad models, excluding those with 3GB of RAM.

 

The issues you're experiencing may be related to specific compatibility problems or other factors. Please check the system requirements & compatible iPad to run Illustrator: https://helpx.adobe.com/illustrator/system-requirements-ios.html.

 

If you have any more questions or need further assistance, please feel free to ask!

 

Best,

Anshul Saini

1 reply

Anshul_Saini
Community Manager
Anshul_SainiCommunity ManagerCorrect answer
Community Manager
September 7, 2023

Hi @Panama5EE0,

 

Sorry for the delayed response. It seems like you're experiencing multiple issues with Adobe Illustrator on your iPad. 

I apologize, but I must clarify that the Adobe Illustrator on the iPad is unsupported on your iPad due to RAM limitations. Adobe Illustrator on the iPad is indeed supported on various iPad models, excluding those with 3GB of RAM.

 

The issues you're experiencing may be related to specific compatibility problems or other factors. Please check the system requirements & compatible iPad to run Illustrator: https://helpx.adobe.com/illustrator/system-requirements-ios.html.

 

If you have any more questions or need further assistance, please feel free to ask!

 

Best,

Anshul Saini