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Participant
Jun 30, 2023 1:51 PM UTC
Question

iPad illustrator app crash problem

Good morning,

When I use Illustrator on the iPad, opening a new document or sometimes opening an already created document, the app crashes and needs to be restarted.
I checked the version of the app and the OS of the iPad but they are both at the latest version available.
I also tried reinstalling the app but the problem persists.
What can I try to fix the problem?

Thank you

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1 reply

Jess Telmanik
Community Expert
Community Expert
Aug 19, 2023 12:09 PM UTC

Are you still running into this issue? Could you please share the App and iOS information if not?

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