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Participant
November 4, 2021
Answered

ipad illustrator how to move files to a new folder with update

  • November 4, 2021
  • 2 replies
  • 1819 views

hi! with the latest update (as of this week) i can no longer move files out of a folder and into another one. i know it was select until it slightly enlarges -> hold/hover over the folder icon -> itll remove it. any suggestions on how to do this with the update or if i missed something? thanks in advance!

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Correct answer Michael J. Hoffman

Hi Jacqueline,

 

The interface has changed - now you need to use both hands. Begin dragging with one finger, then while the thumbnail is "floating," use your other hand to tap the file navigation bar to move up the folder tree.

 

If you can't figure this out, let me know and I'll make a video of it.

 

Mike

2 replies

Michael J. Hoffman
Community Expert
Community Expert
November 4, 2021

The key thing, as shown in my post that @Anshul_Saini mentions (thanks, Anshul!) is that you cannot move files in the "Home" view, you have to be in the "Your Work" view.

 

 

Participant
January 31, 2022

Hi Mike - I am having the same issue on my iPad. I only see the 'Your files' tab on the left navigation, and I am still not able to drag my file into a parent folder as you show in your recording link above. Is this a bug, or is there something else that I am missing? 

 

Thanks very much

Michael J. Hoffman
Community Expert
Michael J. HoffmanCommunity ExpertCorrect answer
Community Expert
January 31, 2022

Hi Jacqueline,

 

The interface has changed - now you need to use both hands. Begin dragging with one finger, then while the thumbnail is "floating," use your other hand to tap the file navigation bar to move up the folder tree.

 

If you can't figure this out, let me know and I'll make a video of it.

 

Mike

Anshul_Saini
Community Manager
Community Manager
November 4, 2021

Hi there,

 

Sorry about the trouble. I would suggest you check out the answer given by Michael J. Hoffman in this community post (https://community.adobe.com/t5/illustrator-on-the-ipad-discussions/move-illustrator-on-the-ipad-image-from-folder-to-folder/m-p/11931256#M822). I hope it helps!

 

If you still need further assistance, feel free to reach out. We'd be happy to help!

 

Regards,

Anshul Saini