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Participant
Nov 16, 2023 4:23 PM UTC
Question

IPad Pro 11 Pol 4 ger

Meu iPad fecha inesperadamente assim que abro o aplicativo illustrator.

 

eu tenho um iPad Pro 11 pol de 4ª geração 

 

eu já exclui o app e baixei novamente 

 

já desloguei e loguei

 

ate agora nenhum tópico eu consegui resolver

 

ja faz um bom tempo que venho pagando e ele não funcioa

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    4 replies

    Monika Gause
    Community Expert
    Community Expert
    Nov 16, 2023 4:49 PM UTC

    It's probably iPad OS 17?

     

    There are still issues. Some can run Illustrator on it, some can't. You might want to contact Customer Care

    https://helpx.adobe.com/contact.html 

     

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    Participant
    Nov 16, 2023 4:52 PM UTC

    Isso, IPadOs 17.1.1

     

    vou entrar em contato

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    kglad
    Community Expert
    Community Expert
    Nov 16, 2023 4:27 PM UTC

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.




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