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Participant
November 4, 2020
Answered

My image is frozen

  • November 4, 2020
  • 1 reply
  • 259 views

I have been working on a vector drawing for sometime now on my iPad Pro on illustrator. 
Now for some reason my image is frozen. I can't zoom in or out, I can't tap on it and I can't draw on it. 
none of the layers are locked. I can still touch all the tools on the edge but not my image. 
Any idea what's wrong? 

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Correct answer Rosie5C60

No I tried that too. I just duplicated the image and used that one instead and it worked. 
thanks anyway 🙂 

1 reply

Monika Gause
Community Expert
Community Expert
November 4, 2020

Did you maybe turn on the palm detection?

In that case you can only use the Apple Pencil for drawing. Fingers won't work.

Rosie5C60AuthorCorrect answer
Participant
November 12, 2020

No I tried that too. I just duplicated the image and used that one instead and it worked. 
thanks anyway 🙂