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Participant
June 28, 2021
Question

My work was gone when i open illustrator in my ipad

  • June 28, 2021
  • 1 reply
  • 179 views

I was drawing for about a whole day and a half then when i came back to check on everything i found all my work is gone completely. I really worked hard to get this done and i dont wanna start again, can anyone please help me get it back? Oh and by the way i did save my work before i left it but when i came back to check on it it was gone!!!!!!!! Please help

 

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1 reply

Monika Gause
Community Expert
Community Expert
June 28, 2021

What kind of subscription do you have?

Are you logged into the correct Creative Cloud account?

Is your work still there when you access your cloud files in the browser?

Participant
June 28, 2021
I have a monthly subscription and yes, i am logged in into the correct creative cloud account. No, unfortunately my work is still missing.

Sent from my iPad