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Sendil2936484286ig
Participant
Apr 12, 2023 8:08 AM UTC
Answered

Not able to use the full version

I purchased full version but still I'm getting only trial version.

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Monika Gause
Monika GauseCorrect answer
Community Expert
Apr 12, 2023 8:47 AM UTC

Please try: https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

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2 replies

jane-e
Community Expert
jane-eCommunity Expert
Community Expert
Apr 16, 2023 1:38 AM UTC

@Sendil2936484286ig 

 

If you purchased a subscription to Illustrator for iPad from the Apple Store, you need to contact Apple directly:

https://support.apple.com/billing

 

Jane

 

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Monika Gause
Community Expert
Monika GauseCommunity ExpertCorrect answer
Community Expert
Apr 12, 2023 8:47 AM UTC

Please try: https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

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