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lilyoko
Participant
Nov 24, 2020 11:00 AM UTC
Answered

Opening a .ai file on Adobe Illustrator on iPad Pro

Hello, users! 

I have just subscribed for Adobe Illustrator on iPad Pro, needing it for work, but I have a tedious problem.

When I try to open a .ai file I airdropped from my Mac to my iPad, Illustrator (on iPad) gives me an error: "Can't open xx.ai file". 
I have checked the file on my Mac and it perfectly opens on Illustrator. I have also tried uploading the file directly from Google Drive (so Mac -> Drive -> iPad), but it doesn't work too.

Any advice on how to solve this problem, please?
Thank you so much!

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Monika Gause
Monika GauseCorrect answer
Community Expert
Nov 24, 2020 12:11 PM UTC

It needs to be an aic file (Illustrator Cloud file) that has been saved from Illustrator to your Creative Cloud account.

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1 reply

Monika Gause
Community Expert
Monika GauseCommunity ExpertCorrect answer
Community Expert
Nov 24, 2020 12:11 PM UTC

It needs to be an aic file (Illustrator Cloud file) that has been saved from Illustrator to your Creative Cloud account.

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