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November 24, 2020
Answered

Opening a .ai file on Adobe Illustrator on iPad Pro

  • November 24, 2020
  • 1 reply
  • 1315 views

Hello, users! 

I have just subscribed for Adobe Illustrator on iPad Pro, needing it for work, but I have a tedious problem.

When I try to open a .ai file I airdropped from my Mac to my iPad, Illustrator (on iPad) gives me an error: "Can't open xx.ai file". 
I have checked the file on my Mac and it perfectly opens on Illustrator. I have also tried uploading the file directly from Google Drive (so Mac -> Drive -> iPad), but it doesn't work too.

Any advice on how to solve this problem, please?
Thank you so much!

This topic has been closed for replies.
Correct answer Monika Gause

It needs to be an aic file (Illustrator Cloud file) that has been saved from Illustrator to your Creative Cloud account.

1 reply

Monika Gause
Community Expert
Monika GauseCommunity ExpertCorrect answer
Community Expert
November 24, 2020

It needs to be an aic file (Illustrator Cloud file) that has been saved from Illustrator to your Creative Cloud account.